Volunteer Manager - (Torrington)

Connecticut Community for Addiction Recovery (CCAR)•Torrington, CT

2d•Onsite

About The Position

The Volunteer Manager implements the Volunteer Management System at the Torrington Recovery Community Center, overseeing volunteer recruitment, retention, training, evaluation, and recognition. The role also supports people in recovery and their families through individual assistance, system navigation, resources, and referrals, and contributes to the Center’s daily activities and special events. The position is full-time, exempt, 35 hours per week, and in person, with occasional evenings and travel to other Recovery Community Centers as needed. A valid driver’s license, insurance, and reliable vehicle are required.

Requirements

Minimum of three years of community organizing and/or volunteer management experience is preferred.
Positive attitude, motivational ability, and encouragement skills.
Experience facilitating trainings.
Strong customer service ethic.
Cultural competency and experience working with diverse populations.
Demonstrated excellence in written and oral communication.
Organizational skills, keen attention to detail, and ability to prioritize.
Computer skills and current technology experience.
Time management skills.
Self-starter who is flexible and team-oriented.
Valid driver’s license, insurance, and reliable vehicle.
Ability to meet the stated physical requirements: frequently standing, walking, sitting, and using hand and finger dexterity; occasionally stooping, kneeling, crouching, crawling, bending, and reaching outward and overhead; lifting 10–30 lbs.; vision correctable to 20/20.
A cover letter highlighting interest and experience is required; resumes without a cover letter will not be considered.

Nice To Haves

Knowledge about addiction recovery.

Responsibilities

Manage Recovery Community Center volunteers, including scheduling, supervision, evaluation, retention, and record keeping.
Facilitate volunteer training for orientation, volunteer roles, and ongoing development.
Ensure Telephone Recovery Support (TRS) calls are completed according to the established schedule.
Provide individual support and system navigation to people in recovery and their families; provide resources and referrals, answer phone calls, and handle requests for assistance.
Assist with daily Recovery Community Center activities and volunteer-related special events.
Provide oversight for student interns, including scheduling, supervision, and evaluation.
Recruit volunteers and promote recovery support services in the local community.
Work with the RCC Manager to maintain a recovery-focused culture.
Serve as a recovery ambassador.
Promote CCAR’s message and services.
Perform additional duties as required to support organizational needs and priorities.