Volunteer Manager - (Torrington)

Connecticut Community for Addiction Recovery (CCAR)•Torrington, CT

4d•$50,000 - $54,000•Onsite

About The Position

The Volunteer Manager implements the Volunteer Management System at the Torrington Recovery Community Center. Responsibilities span volunteer recruitment, retention, training, evaluation, and recognition. The ideal candidate is enthusiastic, highly organized, and passionate about working closely with individuals in recovery. This is a full-time, exempt, in-person position working 35 hours per week, with occasional evening work required. Travel to other Recovery Community Centers may be needed. Applicants must submit a cover letter highlighting their interest and experience along with a resume; applications are accepted until the position is filled.

Requirements

A valid driver's license, insurance, and a reliable vehicle are required.
Positive attitude, motivational ability, and skills in encouraging others.
Experience facilitating trainings.
Strong customer service ethic.
Cultural competency and experience working with diverse populations.
Demonstrated excellence in written and oral communication.
Organizational skills, keen attention to detail, and ability to prioritize.
Computer skills and current technology experience.
Time management skills.
Self-starter who is flexible and team-oriented.
Ability to meet the stated physical requirements: frequently standing, walking, sitting, and using hand and finger dexterity; occasionally stooping, kneeling, crouching, crawling, bending, and reaching outward or overhead; lifting 10–30 pounds; and vision correctable to 20/20.

Nice To Haves

At least three years of community organizing and/or volunteer management experience is preferred.
Knowledge about addiction recovery is a plus.

Responsibilities

Manage Recovery Community Center volunteers, including scheduling, supervision, evaluation, retention, and record keeping.
Facilitate volunteer trainings, including orientation, role-related training, and ongoing volunteer development.
Ensure Telephone Recovery Support (TRS) calls are completed according to the established schedule.
Provide individual support and system navigation for recoverees and their families; provide resources and referrals, answer phone calls, and respond to requests for assistance.
Assist with daily Recovery Community Center activities and special events related to volunteers.
Oversee student interns, including scheduling, supervision, and evaluation.
Recruit volunteers and promote recovery support services in the local community.
Work with the RCC Manager to maintain a recovery-focused culture.
Serve as a recovery ambassador and promote CCAR's message and services.
Perform additional duties as required to support organizational needs and priorities.