Volunteer & Community Engagement Coordinator

ACLU of Louisiana•New Orleans, LA

5d•$60,000 - $70,000•Hybrid

About The Position

The ACLU of Louisiana is seeking a highly organized, collaborative, and mission-driven Volunteer & Community Engagement Coordinator to support and expand engagement with pro bono attorneys, volunteers, and community members. The Coordinator serves as a logistical and programmatic connector across the organization’s legal and advocacy work, managing relationships and logistics with pro bono attorneys and law firms, coordinating volunteer engagement, and organizing legal clinics. The role coordinates pro bono attorney and law firm engagement; volunteer participation in Justice Lab programs and clinics; community advocacy projects; an annual stakeholder tour of Louisiana detention facilities; quarterly public-facing teach-ins; legislative-session advocacy logistics; and coalition projects. The Coordinator develops and maintains systems for volunteer, event, communication, and project management; tracks participation and outcomes; prepares updates and reports; and collaborates across Legal, Advocacy, Communications, Development, and Operations. The role also takes on other projects and duties as assigned. This is a full-time hybrid position based in New Orleans, Louisiana. Occasional evening and weekend commitments are required, as is travel within Louisiana, particularly to Baton Rouge and Shreveport.

Requirements

Strong organizational and project management skills with exceptional attention to detail.
Ability to manage multiple projects, deadlines, and stakeholders simultaneously.
Excellent written and verbal communication skills.
Strong interpersonal skills and ability to build productive relationships with attorneys, volunteers, community members, and organizational partners.
Ability to work independently, take initiative, and follow projects through to completion.
Comfort working in a fast-paced environment where priorities may shift quickly.
Commitment to the mission and values of the ACLU of Louisiana.
Proficiency with common office and collaboration tools, including Google Workspace or Microsoft Office.

Nice To Haves

Experience coordinating volunteers or community engagement programs.
Experience working with attorneys, law firms, legal organizations, or nonprofit organizations.
Experience coordinating legal clinics or other direct-service programs.
Experience with advocacy campaigns or legislative engagement.
Experience planning public events, webinars, trainings, or educational programs.
Familiarity with Louisiana’s legal, political, or advocacy landscape.
Experience working with case-management, volunteer-management, or CRM systems.
Bilingual or multilingual skills.
A JD, paralegal certification, or other legal experience.

Responsibilities

Help coordinate relationships and engagement with pro bono attorneys and law firms supporting the organization’s legal work.
Serve as a primary logistical contact for pro bono volunteers, communicating opportunities, timelines, expectations, and next steps.
Coordinate onboarding, scheduling, communications, materials, and other pro bono engagement logistics; maintain records of participating attorneys, firms, assignments, hours, and project status.
Help expand the pro bono attorney network and support volunteer recognition and ongoing engagement.
Coordinate volunteer engagement across Justice Lab programs, including immigration, voting rights, and other legal advocacy initiatives.
Coordinate legal clinic logistics, including scheduling, recruitment, communications, materials, and follow-up; help recruit and organize volunteer attorneys and other qualified volunteers.
Develop and maintain systems for tracking volunteers, cases, assignments, clinic participation, and outcomes; provide volunteers with timely instructions, resources, and follow-up.
Improve volunteer experience, participation, and retention; troubleshoot logistical issues and escalate substantive legal questions to legal staff while respecting confidentiality requirements.
Coordinate volunteer and community advocacy projects, including Pack the Court and other rapid-response or campaign-based initiatives; develop timelines, recruitment plans, logistics, communications, and execution plans.
Coordinate with internal departments to align engagement with organizational priorities; create accessible materials and instructions; track outcomes and provide post-project reports and recommendations.
Plan and execute an annual stakeholder tour of Louisiana detention facilities, including scheduling, invitations, transportation, communications, materials, day-of logistics, briefing materials, agendas, and follow-up documentation.
Plan and host at least one public-facing teach-in per quarter, in person or virtually, coordinating topics, speakers, scheduling, registration, technology, materials, promotion, and follow-up.
Develop an annual public education engagement strategy; host at least one annual teach-in in Baton Rouge and one in Shreveport; build relationships with community organizations, schools, universities, bar associations, and other partners.
Support logistics for legislative advocacy events, volunteer engagement, and community mobilization at the legislature.
Support coalition projects and campaigns when volunteer and community mobilization is needed.
Support other legal, advocacy, volunteer, and community engagement projects and special projects advancing organizational priorities.
Develop and maintain efficient systems for volunteers, events, communications, and project timelines; prepare regular updates on engagement, progress, participation, and outcomes; identify process improvements.
Collaborate across Legal, Advocacy, Communications, Development, and Operations teams and perform other duties as assigned.