Volunteer Engagement Coordinator

Homepage| Jewish Federation of Cincinnati•Cincinnati, OH

About The Position

The Education & Volunteer Engagement Coordinator at the Nancy & David Wolf Holocaust & Humanity Center is a highly relational role focused on building and sustaining a strong, connected volunteer community. The Coordinator helps ensure that volunteers—particularly the Center’s core community of descendant volunteers—feel valued, informed, supported, and meaningfully connected to the organization and one another. The role serves as a consistent connection between volunteers and staff by fostering relationships, maintaining regular communication, creating opportunities for engagement and feedback, and keeping volunteers informed about the Center’s work. The position oversees volunteer recruitment, onboarding, training, scheduling, communications, and recognition; coordinates volunteer and educational program logistics; and, following training, leads selected museum tours and youth programs as needed. It also provides administrative, logistical, and program support to the Chief Learning Officer and Education Team and collaborates with other departments on volunteer and program communications.

Requirements

Experience in volunteer coordination, program management, or nonprofit administration.
Connection to and passion for Holocaust and humanity education.
Strong interpersonal and relationship-building skills for engaging diverse volunteers and stakeholders.
Ability to develop and implement training and educational programs.
Excellent written and verbal communication skills.
Excellent organizational skills.
Ability to collaborate across departments and with community groups.

Nice To Haves

BA or BS in Education, History, Holocaust Studies, or Museum Education.
Experience in education, facilitation, or public-facing programming.
Proficiency in Microsoft Office and database systems.

Responsibilities

Coordinate volunteer engagement, including recruitment, onboarding, communication, scheduling, and recognition.
Build relationships with volunteers and help them feel informed, connected, appreciated, and prepared for their roles.
Gather volunteer input and share participant feedback about their experiences with volunteers.
Coordinate volunteer training and ongoing learning opportunities in collaboration with Education Team staff.
Identify opportunities for volunteers to contribute to tours, programs, the Coppel Speakers Bureau, committees, and other organizational activities.
Coordinate volunteer education programs, including gallery talks, Lunch & Learn sessions, and special exhibition training.
Coordinate the Coppel Speakers Bureau, including scheduling, logistics, and communication with speakers and requesting organizations.
Create and distribute regular volunteer communications, including the volunteer newsletter.
Track volunteer participation and engagement and identify opportunities to strengthen the volunteer experience.
Provide administrative, logistical, and program support to the Chief Learning Officer and Education Team.
Become trained in HHC’s educational approach and museum content to lead museum tours and facilitate selected youth programs as needed.
Assist with coordinating and delivering museum experiences, educational programs, trainings, and special initiatives.
Collaborate with Education, Marketing, and other departments on volunteer and program communications.
Maintain training materials, volunteer resources, schedules, and other program documentation.
Support additional Education Team projects and programs as needed.