Volunteer Engagement Coordinator

Jewish Federation of Cincinnati•Cincinnati, OH

2d•$20 - $25

About The Position

The Education & Volunteer Engagement Coordinator at the Nancy & David Wolf Holocaust & Humanity Center (HHC) builds and sustains a strong, connected volunteer community. The role ensures that volunteers, particularly the Center’s community of descendant volunteers, feel valued, informed, supported, and connected to the organization and one another. The Coordinator is a consistent point of connection between volunteers and staff, maintaining communication, fostering relationships, creating opportunities for engagement and feedback, and keeping volunteers informed about the Center’s work. The position oversees volunteer recruitment, onboarding, training, scheduling, communications, and recognition; coordinates volunteer and educational program logistics; and provides administrative, logistical, and program support to the Chief Learning Officer and Education Team. After training, the Coordinator leads museum tours and facilitates select youth programs as needed.

Requirements

Connection to and passion for Holocaust and humanity education.
Experience in volunteer coordination, program management, or nonprofit administration.
Strong interpersonal and relationship-building skills for engaging diverse volunteers and stakeholders.
Ability to develop and implement training and educational programs.
Excellent written and verbal communication skills.
Excellent organizational skills.
Ability to collaborate across departments and with community groups.

Nice To Haves

BA or BS in Education, History, Holocaust Studies, or Museum Education.
Experience in education, facilitation, or public-facing programming.
Proficiency in Microsoft Office and database systems.

Responsibilities

Coordinate volunteer recruitment, onboarding, communication, scheduling, and recognition.
Build relationships with volunteers and help ensure they feel informed, connected, appreciated, and prepared for their roles.
Gather volunteer input and share participant feedback about volunteer experiences to support two-way communication.
Coordinate volunteer training and ongoing learning opportunities with Education Team staff.
Identify volunteer opportunities across tours, programs, the Coppel Speakers Bureau, committees, and other areas of the organization.
Coordinate volunteer education programs, including gallery talks, Lunch & Learn sessions, and special exhibition training.
Coordinate the Coppel Speakers Bureau, including scheduling, logistics, and communication with speakers and requesting organizations.
Create and distribute regular volunteer communications, including the volunteer newsletter.
Track volunteer participation and engagement and identify opportunities to strengthen the volunteer experience.
Provide administrative, logistical, and program support to the Chief Learning Officer and Education Team.
Train in HHC’s educational approach and museum content to lead museum tours and facilitate select youth programs as needed.
Assist with coordinating and delivering museum experiences, educational programs, trainings, and special initiatives.
Collaborate with Education, Marketing, and other departments on volunteer and program communications.
Maintain training materials, volunteer resources, schedules, and other program documentation.
Support additional Education Team projects and programs as needed.