Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Albuquerque, NM

9d•Onsite

About The Position

The Visual Merchandising Manager supports store operations in collaboration with the store team, with an emphasis on merchandising and display to create an inspiring, dynamic visual experience for customers. The role represents the Urban Outfitters brand and partners with the Display Artist and Department Managers to create an engaging customer experience, support sales, and maintain a compelling store environment. The manager supports recruiting, hiring, mentoring, and training department and display candidates; coaches team members on store processes, business analysis, merchandise placement, and visual standards; and helps develop talent and succession planning. They lead visual planning and execution, assess store performance using company reporting tools, and make strategic merchandising decisions to maximize sales and customer impact. The role also supports shipment and omnichannel processes, payroll management, daily store operations, safety, inventory accuracy, and company policies. The position requires communication and teamwork with the Store Manager, Assistant Manager, Display Artist, and wider team. The manager shares product knowledge, trends, visual priorities, and brand messaging, and provides product and visual feedback to store and district leadership. Flexible availability is required, including nights, weekends, and holidays.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
Proven record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the brand and partner with the Display Artist and Department Managers to create an engaging visual experience for Urban Outfitters customers.
Deliver engaging, personalized, and efficient customer experiences.
Support customer experience, in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
Support recruiting, hiring, mentoring, and training department and display candidates, and contribute to bench strength and succession planning.
Coach team members on store processes, business analysis, merchandise placement, and visual display standards.
Set clear objectives and expectations, inspire the team, and adapt motivation to individual and team strengths.
Manage visual direction and the display and merchandising process from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store performance and identify department and store-wide opportunities; take measured visual risks to maximize sales and customer impact.
Drive shipment and omnichannel processes to prioritize product delivery to customers and plan execution and recovery for sell-through and markdowns.
Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging with the team through daily meetings.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on store objectives.
Stay current with interoffice communications, ensure important company information reaches the team, and provide product and visual feedback to the Store Manager and District Manager.
Maintain responsibility for personal development and professional growth.