Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Minnetonka, MN

10d•Onsite

About The Position

In collaboration with the store team, the Visual Merchandising Manager supports store operations with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The role represents the Urban Outfitters brand, partners with the Display Artist and Department Managers, and contributes to customer experience, sales, and store performance. The manager leads visual planning and execution, supports team development, assesses business performance, and adapts merchandising and operational priorities to the needs of the store. The role also promotes communication, teamwork, and compliance with company policies and safety standards.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
Proven record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the brand in a manner reflective of company values and partner with the Display Artist and Department Managers to create an engaging visual experience.
Deliver customer experiences that are engaging, personalized, and efficient.
Support customer experience, in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
Support recruiting, hiring, mentoring, and training of department and display candidates, and contribute to bench and succession planning.
Coach team members on store processes, business analysis, merchandise placement, standards, and visual display; set clear objectives and expectations.
Inspire and motivate the team through creativity and empowerment, tailoring support to individuals and leveraging team strengths.
Manage visual direction and the display and merchandising process from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business, identify opportunities, and make visual decisions intended to maximize sales and customer impact.
Drive shipment and omni processes to prioritize product delivery to customers; plan execution and recovery of sell-through and markdowns.
Participate in daily operating processes, including payroll management, and adapt zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team meetings and customer interactions.
Communicate and coordinate with the Store Manager, Assistant Manager, and Display Artist to complete store objectives and execute a shared vision.
Respond to interoffice communications, ensure important company information reaches all team levels, and provide global product and visual feedback to the Store Manager and District Manager.
Maintain ownership of personal development and professional growth.