Urban Outfitters Visual Merchandising Manager

Urban Outfitters•San Antonio, TX
•$25 - $27•Onsite

About The Position

Urban Outfitters is opening a new location in San Antonio, Texas, and is seeking a Visual Merchandising Manager. In collaboration with the store team, this role supports store operations with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The manager partners with store leaders and the Display Artist to deliver the brand experience, lead and develop team members, and manage visual and business operations.

Requirements

  • Passion for the Urban Outfitters brand.
  • At least 3 years of store visual merchandising and leadership experience.
  • Strong merchant skills and a history of delivering financial results.
  • Experience with floor planning.
  • A proven record of developing talent.
  • Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

  • Represent the brand in a way that reflects company values and partner with the Display Artist and Department Managers to create an engaging visual experience for UO customers.
  • Deliver customer experiences that are engaging, personalized, and efficient.
  • Support customer experience, in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
  • Support recruiting, hiring, mentoring, and training department and display candidates, and contribute to bench and succession planning.
  • Coach team members on store processes, business analysis, merchandise placement and standards, and visual display.
  • Inspire and motivate the team through creativity and empowerment, tailoring support to individuals and team strengths.
  • Manage visual direction and the display and merchandising process from planning through execution, meeting company expectations, budgets, and timelines.
  • Use company reporting tools to assess store business, identify department and store-wide opportunities, and take measured visual risks to maximize sales and customer impact.
  • Drive shipment and omnichannel processes, prioritizing delivery of products to customers and planning execution and recovery of sell-through and markdowns.
  • Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
  • Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
  • Share product knowledge, current trends, visual priorities, and brand messaging through daily team and customer interactions.
  • Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication, teamwork, and progress toward store objectives.
  • Demonstrate adaptability and help the team execute a shared vision.
  • Stay current with interoffice communications, ensure important company information reaches all team levels, and provide global product and visual feedback to the Store Manager and District Manager.

Benefits

  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Paid time off.
  • Employee discounts.
  • Retirement savings.
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