Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Albuquerque, NM

11d•$22•Onsite

About The Position

The Visual Merchandising Manager collaborates with the store team to support store operations, with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The role represents the UO brand and partners with the Display Artist and Department Managers to create an engaging customer experience, support sales, and maintain a compelling store environment. The manager leads and develops team members through recruiting, training, coaching, and succession planning. They oversee visual direction and merchandising from planning through execution, use business reporting to identify opportunities, and help prioritize shipment, omnichannel processes, payroll, and daily operations. The position also supports store safety, inventory accuracy, loss reduction, company policies, and communication of product knowledge, trends, visual priorities, and brand messaging.

Requirements

Passion for the UO brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A proven record of developing talent.
Ability to work flexible hours, including nights, weekends, and holidays, to meet store needs.

Responsibilities

Represent the UO brand and partner with the Display Artist and Department Managers to create an engaging visual experience.
Deliver engaging, personalized, and efficient customer experiences.
Support customer experience, in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
Support recruiting, hiring, mentoring, and training department and display candidates, and contribute to bench and succession planning.
Coach team members on store processes, business analysis, merchandise placement and standards, and visual display.
Motivate and empower the team, adapting to individual needs and strengths.
Manage visual direction and the display and merchandising process from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business and identify department and store-wide opportunities; take measured visual risks to maximize sales and customer impact.
Drive shipment and omnichannel processes, prioritizing product delivery to customers and planning execution and recovery for sell-through and markdowns.
Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
Maintain store safety standards, inventory accuracy, product-loss reduction, and compliance with company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team and customers.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork in completing store objectives.
Respond to interoffice communication and ensure important company information reaches all team levels.
Provide global product and visual feedback to the Store Manager and District Manager.