Urban Outfitters Visual Merchandising Manager

Urban Outfitters•Troy, MI

3d•Onsite

About The Position

The Visual Merchandising Manager supports store operations in collaboration with the store team, with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for customers. The role represents the Urban Outfitters brand and partners with the Display Artist and Department Managers to deliver engaging customer experiences and a compelling store environment. The manager leads visual direction and merchandising from planning through execution, using company reporting tools to identify business opportunities and make measurable decisions that support sales and customer experience. The role also supports team development, shipment and omnichannel processes, payroll management, store safety and inventory accuracy, and communication of product knowledge, trends, visual priorities, and brand messaging.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the brand and partner with the Display Artist and Department Managers to create an engaging visual experience for Urban Outfitters customers.
Deliver engaging, personalized, and efficient customer experiences.
Support in-store creative marketing, merchandising, activations, and store teams to drive sales and create a compelling store environment.
Support recruiting, hiring, mentoring, and training of department and display candidates, and contribute to bench and succession planning.
Coach team members on store processes, business analysis, merchandise placement, and visual display standards.
Motivate and empower team members, adapting to individual needs and strengths.
Manage visual direction and the display and merchandising process from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business, identify department and global opportunities, and take measured visual risks to maximize sales and customer impact.
Drive shipment and omnichannel processes, including strategic execution and recovery of sell-through and markdowns.
Participate in daily operating processes, including payroll management and adapting zone and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, help reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team meetings and customer interactions.
Coordinate with the Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork toward store objectives.
Stay current with interoffice communications, relay important company information to all team levels, and provide product and visual feedback to the Store Manager and District Manager.