Urban Outfitters Visual Merchandising Manager

Urban Outfitters•San Antonio, TX

9d•Onsite

About The Position

The Visual Merchandising Manager collaborates with the store team to support store operations, with an emphasis on merchandising and display that creates an inspiring, dynamic visual experience for customers. The role represents the Urban Outfitters brand and partners with the Display Artist and Department Managers to deliver a compelling customer experience and support sales. The manager leads and develops team members, manages visual planning and execution, uses business reporting to identify opportunities, and supports shipment, omnichannel, payroll, safety, inventory accuracy, and loss-prevention processes. The role also communicates product knowledge, trends, visual priorities, and brand messaging across the store team and works with store leadership to meet shared objectives.

Requirements

Passion for the Urban Outfitters brand.
At least 3 years of store visual merchandising and leadership experience.
Strong merchant skills and a history of delivering financial results.
Experience with floor planning.
A proven record of developing talent.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.

Responsibilities

Represent the brand and partner with the Display Artist and Department Managers to create an engaging visual experience for Urban Outfitters customers.
Deliver engaging, personalized, and efficient customer experiences.
Support customer experience, in-store creative marketing, merchandising, activations, and store initiatives that drive sales.
Support recruiting, hiring, mentoring, and training department and display candidates, and contribute to bench and succession planning.
Coach team members on store processes, business analysis, merchandise placement and standards, and visual display.
Inspire and motivate the team, tailoring approaches to individuals and leveraging team strengths.
Manage visual direction and the display and merchandising process from planning through execution, meeting company expectations, budgets, and timelines.
Use company reporting tools to assess store business, identify opportunities, and take measured visual risks to maximize sales and improve customer experience.
Drive shipment and omnichannel processes to prioritize product delivery to customers and plan sell-through and markdown execution and recovery.
Participate in daily operating processes, including payroll management and adapting zones and visual support to business needs.
Follow store safety standards, maintain inventory accuracy, reduce product loss, and uphold company policies and procedures.
Share product knowledge, current trends, visual priorities, and brand messaging through daily team meetings.
Communicate and coordinate with the Store Manager, Assistant Manager, and Display Artist to complete store objectives and execute a shared vision.
Stay current with interoffice communications, ensure important company information reaches the team, and provide product and visual feedback to the Store Manager and District Manager.
Maintain responsibility for personal development and professional growth.