H&M Visual Merchandiser - Orland Square IL
About The Position
As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation according to the store’s visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines customer experience and sales support, fashion and trend awareness, team development, and hands-on visual and commercial execution. You coordinate workload and store activations with Store Management and the Area Visual Manager; maintain campaigns, product presentation, customer flow, signage, lighting, navigation, and activity materials; and help keep sales and back-of-house areas clean, organized, and safe. You also support colleagues’ learning and development and may assist Sales Market and Area teams with store expansion projects. The expected base salary range is $17.05–$20.33 per hour. The position is non-exempt and hourly.
Requirements
- Fashion interests and leadership skills.
- Visual and commercial experience applicable to a dynamic environment.
- Experience taking a solution-focused approach to improving product presentation and commercial execution in a store.
- Good knowledge of visual, commercial, and operational best practices, routines, and tools.
- Ability to manage, follow up on, and act on the selling equation and weekly sales reports.
- Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
- Effective communication skills and ability to achieve results cross-functionally.
Responsibilities
- Contribute to the store’s OMNI customer experience through visual and commercial curation, and represent the H&M brand positively in customer interactions.
- Organize and adapt workload to the store activation plan and business needs in collaboration with Store Management and the Area Visual Manager.
- Launch and maintain global campaigns and sale activities on time and according to H&M brand standards.
- Maintain garment care and stock levels, and provide allocation input to Store Management and Area teams.
- Review sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and meet sales targets, store goals, and budget.
- Follow OMNI service procedures, operational routines, legal requirements, and store communications.
- Stay current on fashion, trends, products, brands, competitors, and relevant influencers; use trend knowledge to inform styling and product presentation.
- Share fashion, seasonal, visual, commercial, and in-store communication information with colleagues, and coach and develop the Store team’s visual and commercial skills.
- Support daily routines and best practices, onboard new colleagues, develop talent, and provide visual and commercial upskilling and training.
- Complete Visual Competencies and Commercial 4 All trainings based on regional and Sales Market learning and development goals.
- Support Sales Market and Area teams with store expansion project needs.
- Execute store visual and commercial curation and styling according to the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
- Carry out sample-picking routines, including selection of stockroom garments, accessories, and shoes, to create clear trend stories.
- Execute window displays and styling according to guidelines.
- Maintain commercial layouts and fixtures to support customer flow and effective placement of trend stories.
- Maintain price signs in windows and throughout the store according to guidelines and market requirements.
- Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
- Care for display forms, fixtures, and fittings with sustainability in mind.
- Work with the Area Visual Manager to maintain current store navigation according to guidelines and store layout.
- Ensure adequate quantities of sale and other activity materials, including POS material, according to local routines.
- Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.
Benefits
- Staff discount across H&M Group brands, usable in stores and online.
- H&M Incentive Program (HIP).
- Medical, pharmacy, vision, and dental coverage.
- Employee Assistance Program.
- Vacation, wellness, holiday, and parental pay.
- 401(k).
- Commuter benefits.
- Health and dependent care flexible spending accounts.
- Additional voluntary benefits.
- Wellness and family support programs.
- Paid leave programs and paid time off, including a community day.
- Development opportunities around the globe.
- Colleague Resource Groups and networking opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
