Visual Merchandiser- Bellevue Square

H&M Group•Bellevue, WA

2d•$24 - $27

About The Position

As a Visual Merchandiser at H&M, you help create an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation according to store guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop the store team. The role includes planning and delivering visual execution in line with the commercial calendar, allocations, store activation plans, fashion trends, mood boards, and visual and commercial guidelines. You maintain campaigns, sale activities, windows, styling, store layout, navigation, signage, lighting, display forms, fixtures, and activity materials. You also monitor sales performance and product presentation, collaborate with store and area teams, and support consistent customer service and safe, organized store operations. You share fashion and trend knowledge with colleagues, develop their visual and commercial capabilities, onboard new colleagues, and complete required training. The role calls for curiosity, creativity, flexibility, proactive problem-solving, effective communication, fashion interest, leadership skills, and experience applying visual and commercial knowledge in a dynamic retail environment. The expected base salary range is $23.58–$27.32 per hour.

Requirements

Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
Effective communication skills and the ability to achieve results cross-functionally.
Fashion interests and leadership skills.
Ability to apply visual and commercial experience in a dynamic environment.
Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage and follow up on the selling equation and weekly sales reports.

Responsibilities

Contribute to the store’s total omni-channel customer experience through visual and commercial curation that follows guidelines.
Represent yourself and the H&M brand positively during direct customer interactions.
Plan and organize workload according to the store activation plan, adapting to business needs with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and according to H&M brand standards.
Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales KPIs, identify visual and commercial opportunities, and prioritize actions with the Store Management team.
Create and follow up on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow omni-service procedures, operational routines, legal requirements, best practices, and store communication.
Keep up to date with fashion trends, styles, products, brands, competitors, and relevant influencers.
Share fashion, seasonal, visual, and commercial information with store teams, including price perception.
Coach and develop the Store team’s visual and commercial skills and support consistent product presentation and customer engagement.
Develop colleagues’ talents and provide onboarding training to new colleagues.
Organize and deliver visual and commercial upskilling, and complete Visual Competencies and Commercial 4 All trainings.
Support Sales Market and Area teams with store expansion projects.
Execute visual and commercial styling according to the commercial calendar, allocations, store activation plan, trends, mood boards, and guidelines.
Select samples using best-practice routines, including appropriate stockroom quantities, accessories, and shoes, to create clear trend stories.
Execute window displays and styling according to guidelines.
Maintain commercial layouts and fixtures to provide customer flow and effective trend-story placement.
Maintain an appropriate balance of price signs in windows and throughout the store according to global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Care for display forms, fixtures, fittings, and interior materials with sustainability in mind.
Work with the Area Visual Manager to maintain store navigation according to current guidelines and store layout.
Ensure sufficient sale and other activity materials, including point-of-sale materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.