H&M Visual Merchandiser - La Palmera

H&M Group•Corpus Christi, TX
•$17 - $19•Onsite

About The Position

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute the store’s visual, commercial, and styling curation according to visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines customer sales and profit, fashion and trend awareness, team development, and visual and commercial execution. You work with Store Management and the Area Visual Manager to plan and adapt workload, launch campaigns, maintain standards, follow sales performance, and improve customer satisfaction and sales results. You also develop colleagues’ visual and commercial skills, maintain product presentation and store navigation, and help ensure the sales floor and back of house remain clean, organized, and safe.

Requirements

  • Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
  • Effective communication skills and the ability to achieve results cross-functionally.
  • Fashion interests and leadership skills.
  • Visual and commercial experience that can be applied in a dynamic environment.
  • Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
  • Good knowledge of visual, commercial, and operational best practices, routines, and tools.
  • Ability to manage, follow up on, and act on the selling equation and weekly sales reports.

Responsibilities

  • Contribute to the store’s total OMNI customer experience through visual and commercial curation according to guidelines, and represent the H&M brand positively during customer interactions.
  • Plan and organize workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
  • Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
  • Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
  • Follow up on sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
  • Follow procedures, OMNI service best practices, operational routines, legal requirements, and store communications.
  • Keep up to date with fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend awareness to anticipate customer needs and improve the in-store shopping experience.
  • Share fashion, seasonal, visual, commercial, and in-store communication information with store teams, including price perception.
  • Coach and develop the Store team’s visual and commercial skills, support daily routines and best practices, and maintain consistent presentation standards and customer service engagement.
  • Develop and coach talent, provide onboarding training to new colleagues, and organize and carry out visual and commercial upskilling.
  • Complete Visual Competencies and Commercial 4 All trainings based on Regional and Sales Market learning and development goals.
  • Support Sales Market and Area teams with store expansion and project needs.
  • Execute visual and commercial curation and styling based on the commercial calendar, allocation, store activation plan, fashion trends, mood boards, and visual and commercial guidelines.
  • Carry out sample-picking routines for garments, accessories, and shoes to create clear trends and stories.
  • Execute window displays and styling according to guidelines, and maintain commercial layouts and fixtures to support customer flow and trend-story placement.
  • Maintain price signs in windows and throughout the store according to guidelines and market requirements.
  • Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
  • Maintain and care for display forms, fixtures, fittings, and other interior materials with sustainability in mind.
  • Work with the Area Visual Manager to keep store navigation up to date according to guidelines and store layout.
  • Ensure adequate quantities of sale and other activity materials, including POS materials, according to local routines.
  • Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

  • Staff discount card for H&M Group brands in stores and online, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
  • H&M Incentive Program (HIP).
  • Medical, pharmacy, vision, and dental coverage.
  • Employee Assistance Program.
  • Vacation, wellness, holiday, and parental pay.
  • 401(k).
  • Commuter benefits.
  • Health and dependent care flexible spending accounts.
  • Additional voluntary benefits.
  • Wellness and family support programs.
  • Paid leave programs and paid time off, including a community day.
  • Global development opportunities and access to a large global talent community.
  • Access to Colleague Resource Groups for community and networking.
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