H&M Visual Merchandiser - International Plaza

H&M Group•Tampa, FL

16h•$19 - $21

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute the store’s visual, commercial, and styling curation according to visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines fashion and trend awareness, commercial performance, team development, and hands-on visual execution in a dynamic store environment. You plan and carry out visual and commercial presentation based on the commercial calendar, allocations, store activation plan, fashion trends, and company guidelines. You maintain campaigns, styling, windows, layout, navigation, signage, lighting, display forms, fixtures, and point-of-sale materials. In collaboration with store and area teams, you identify opportunities from sales reports and KPIs, support sales and customer satisfaction goals, and maintain safe, clean, and organized sales-floor and back-of-house areas. You also share trend and product knowledge, develop colleagues’ visual and commercial skills, coach talent, and provide onboarding and upskilling. The position offers an expected base salary range of $18.60–$21.39 per hour and is paid hourly as a non-exempt role.

Requirements

Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
Effective communication skills and ability to achieve results cross-functionally.
Fashion interests and leadership skills.
Visual and commercial experience that can be applied in a dynamic environment.
Experience being solution-focused to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on the selling equation and weekly sales reports.

Responsibilities

Contribute to the total OMNI customer experience through visual and commercial curation according to guidelines.
Represent yourself and the H&M brand positively during customer interactions.
Plan and organize workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales reports and KPIs, identify visual and commercial opportunities, and prioritize actions with the Store Management team.
Create and follow up on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow procedures, OMNI service best practices, operational routines, legal requirements, and store communications.
Stay current on fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend knowledge to anticipate customer needs and improve the in-store experience.
Share and communicate seasonal changes, fashion trends, visual and commercial information, in-store communication, and price perception with store teams.
Coach and develop the Store team’s visual and commercial skills to maintain high-quality product and commercial presentation.
Support and develop daily routines and best practices that maintain consistent visual and commercial standards alongside customer-service engagement.
Develop and coach talent and provide onboarding training to new colleagues.
Organize and carry out visual and commercial upskilling for yourself and colleagues, and complete assigned Visual Competencies and Commercial 4 All trainings.
Support Sales Market and Area teams with store expansion projects.
Execute visual and commercial curation and styling according to the commercial calendar, allocations, store activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including stockroom garment quantities, accessories, and shoes, to create clear trends and stories.
Execute window displays and styling according to guidelines.
Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
Maintain price signage in windows and throughout the store according to guidelines and market requirements.
Work with Facilities Management to ensure lighting is working correctly and highlights products and display forms.
Maintain and care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to keep store navigation current and aligned with guidelines and store layout.
Ensure adequate quantities of sale and other activity materials, including POS materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Health insurance, including medical, pharmacy, vision, and dental coverage.
Wellness and family support programs.
Company match retirement plan and 401(k).
Paid leave programs, including vacation, wellness, holiday, and parental pay.
Paid time off, including a community day to serve the local community.
Employee discount at H&M Group brands, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
H&M Incentive Program (HIP).
Employee Assistance Program.
Commuter benefits.
Health and Dependent Care FSA.
Additional voluntary benefits.
Development opportunities around the globe.
Access to Colleague Resource Groups for community and networking.