H&M Visual Merchandiser - Smithhaven

H&M Group•Lake Grove, NY

1d•$18 - $20

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation for the store according to H&M’s visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines store presentation, commercial execution, fashion and trend awareness, sales follow-up, and team development. You collaborate with Store Management, the Area Visual Manager, Facilities Management, and Area and Sales Market teams to maintain product presentation, customer flow, store standards, and a consistent customer experience. The posting gives an expected base salary range of $17.73–$20.39 per hour.

Requirements

Curious and creative, with an interest in seeking inspiration.
Proactive, solution-focused, flexible, and able to communicate effectively to achieve cross-functional results.
Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
Experience being solution-focused to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on the selling equation and weekly sales reports.

Responsibilities

Contribute to the store’s total omni customer experience through visual and commercial curation according to guidelines, and represent H&M positively in customer interactions.
Plan and organize workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and according to H&M Brand Standards.
Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales reports and KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow procedures, best practices for omni services, operational routines, legal requirements, and store communication.
Keep up to date with fashion, trends, products, brands, competitors, and relevant influencers; use trend theory and mood boards to inform styling and product presentation.
Share seasonal, fashion, visual, commercial, and in-store communication information with store teams, including price perception.
Coach and develop the Store team’s visual and commercial skills and support daily routines and best practices to maintain presentation standards and customer service engagement.
Develop and coach talents, onboard new colleagues, and organize and deliver visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All trainings in line with Regional and Sales Market learning and development goals.
Support Sales Market and Area teams with store expansion projects.
Execute store visual and commercial curation and styling based on the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
Execute window displays and styling according to guidelines, maintaining commercial layout, fixtures, and customer flow.
Maintain price signs in windows and throughout the store according to guidelines, global strategy, and Sales Market requirements.
Collaborate with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Collaborate with the Area Visual Manager to maintain store navigation in line with current guidelines and store layout.
Ensure sufficient quantities of sale and other activity materials, including POS materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.