H&M Visual Merchandiser - Charleston Tanger Outlets

H&M Group•North Charleston, SC

1d•$19 - $21

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation for the store according to visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop the store team. The role includes organizing work around store activation plans and business needs; launching campaigns and sale activities; monitoring sales reports and identifying opportunities; maintaining product presentation, garment care, stock levels, signage, lighting, store navigation, and customer flow; and keeping sales-floor and back-of-house areas clean, organized, and safe. You also educate colleagues on trends, seasonal changes, and visual and commercial practices, develop team skills, and support store projects and expansion needs. The expected base salary range is $18.60–$21.39 per hour. The position is hourly and non-exempt. H&M describes its business idea as offering fashion and quality at the best price in a sustainable way.

Requirements

Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
Experience using a solution-focused approach to improve in-store product presentation and commercial execution.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage and follow up on the selling equation and weekly sales reports.
Curiosity and creativity; a proactive, flexible, and solution-focused approach; and effective communication skills for achieving results cross-functionally.

Responsibilities

Contribute to the store’s total OMNI customer experience through visual and commercial curation according to guidelines, and represent the H&M brand positively in customer interactions.
Organize and plan workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and in accordance with H&M Brand Standards.
Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales KPIs, identify and prioritize visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow OMNI service procedures, operational routines, legal requirements, and store communications.
Keep up to date with fashion, trends, products, brands, competitors, and relevant influencers; use trend theory and mood boards to anticipate customer needs and improve the in-store experience.
Share fashion, seasonal, visual, commercial, and in-store communication information with store teams; coach colleagues to improve visual and commercial skills and presentation quality.
Support daily routines and best practices, develop talent, onboard new colleagues, and organize and deliver visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All trainings in line with Regional and Sales Market learning and development goals.
Support Sales Market and Area teams with store expansion and project needs.
Execute store visual and commercial curation and styling based on the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including selecting stockroom garments, accessories, and shoes to create clear trends and stories.
Execute window displays and styling according to guidelines; maintain commercial layouts, fixtures, and customer flow to support trend placement.
Maintain price signage in windows and throughout the store in line with global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting functions correctly and highlights products and display forms.
Maintain display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to maintain current store navigation in line with guidelines and store layout.
Ensure adequate sale and activity quantities, including point-of-sale materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Staff discount at H&M Group brands, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
H&M Incentive Program (HIP).
Medical, pharmacy, vision, and dental coverage.
Employee Assistance Program.
Vacation, wellness, holiday, and parental pay.
401(k).
Commuter benefits.
Health and dependent care flexible spending accounts (FSA).
Additional voluntary benefits.
Wellness and family support programs.
Paid leave programs and paid time off, including a community day.
Global development opportunities.
Colleague Resource Groups (CRGs) for community and networking.