H&M Visual Merchandiser - Rosedale Center

H&M Group•Roseville, MN
•$21 - $24

About The Position

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation according to the store’s visual and commercial guidelines. You also use trend and competitor awareness to inform, coach, upskill, and develop colleagues so the store team can contribute to a great customer experience. The role combines customer sales and profit responsibilities, fashion and trend awareness, team development, and visual and commercial execution. You plan and adapt your workload with Store Management and the Area Visual Manager, maintain campaigns and sales activities, review sales reports and opportunities, develop colleagues’ skills, and ensure the store’s presentation, navigation, fixtures, displays, stock-related routines, and sales floor and back-of-house areas meet H&M standards.

Requirements

  • Curiosity and creativity, with a proactive, solution-focused, flexible approach and effective communication skills.
  • Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
  • Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
  • Good knowledge of visual, commercial, and operational best practices, routines, and tools.
  • Ability to manage, follow up, and act on the selling equation and weekly sales reports.

Responsibilities

  • Contribute to the store’s total OMNI customer experience through visual and commercial curation in accordance with guidelines.
  • Represent yourself and the H&M brand positively during customer interactions.
  • Organize and plan workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
  • Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
  • Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
  • Follow up on sales KPIs, identify and prioritize visual and commercial opportunities, and develop actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
  • Follow procedures and best practices for OMNI services, operational routines, legal requirements, and store communication.
  • Keep up to date with fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend theory and mood boards to inform styling and product presentation.
  • Share and communicate seasonal changes, fashion trends, visual and commercial information, in-store communication, and price perception with store teams.
  • Coach and develop the Store team’s visual and commercial skills, support daily routines and best practices, develop talent, and provide onboarding training to new colleagues.
  • Organize and carry out visual and commercial upskilling, complete required Visual Competencies and Commercial 4 All trainings, and support Sales Market and Area teams with store expansion projects.
  • Execute visual and commercial styling and curation based on the commercial calendar, allocation, store activation plan, fashion trends, mood boards, and guidelines.
  • Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
  • Execute window displays and styling according to guidelines, maintain commercial layouts and fixtures, and support effective customer flow and trend-story placement.
  • Maintain price signs in windows and throughout the store in line with global strategy and Sales Market requirements.
  • Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
  • Care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
  • Work with the Area Visual Manager to maintain store navigation according to current guidelines and store layout.
  • Ensure sufficient sale and other activity materials, including POS material, according to local routines.
  • Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

  • Staff discount card for H&M Group brands, usable in stores and online.
  • Participation in the H&M Incentive Program (HIP).
  • Medical, pharmacy, vision, and dental coverage.
  • Employee Assistance Program.
  • Vacation, wellness, holiday, and parental pay.
  • 401(k).
  • Commuter benefits.
  • Health and dependent care flexible spending accounts.
  • Additional voluntary benefits.
  • Wellness and family support programs.
  • Paid leave and paid time off, including a community day to serve the local community.
  • Access to Colleague Resource Groups and networking opportunities.
  • Global talent community and career development opportunities.
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