H&M Visual Merchandiser - Cherry Hill Mall

H&M Group•Cherry Hill Township, NJ

14h•$21 - $24•Onsite

About The Position

As a Visual Merchandiser, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation for the store according to visual and commercial guidelines, and use trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines customer sales and profit, fashion and trend awareness, team development, and visual and commercial execution. You plan workload with Store Management and the Area Visual Manager, maintain campaigns and sale activities, follow sales KPIs, support sales goals, and ensure store routines and standards are followed. You keep informed about fashion trends and competitors, educate and develop colleagues, and carry out styling, product presentation, window displays, store navigation, and maintenance of display materials. You also help keep sales floor and back-of-house spaces clean, organized, and safe. The position is based at Cherry Hill Mall. The expected base salary is $21.00–$24.34 per hour. It is hourly and non-exempt.

Requirements

Curious, creative, proactive, solution-focused, and flexible, with effective communication skills and the ability to achieve results cross-functionally.
Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
Experience taking a solution-focused approach to improving product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on selling equation and weekly sales reports.

Responsibilities

Contribute to the total OMNI customer experience through visual and commercial curation according to guidelines, and represent the H&M brand positively in customer interactions.
Organize and plan workload according to the store activation plan, adapting to business needs in collaboration with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and according to H&M Brand Standards.
Ensure good garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets and store goals.
Follow procedures, OMNI-service best practices, operational routines, legal requirements, and store communications.
Stay current on fashion, trends, styles, products, brands, competitors, and relevant influencers; use trend knowledge and mood boards to inform styling and product presentation.
Share fashion trends, seasonal changes, visual and commercial information, and in-store communication with store teams.
Coach and develop the Store team’s visual and commercial skills and support daily routines and best practices to maintain presentation standards and customer service.
Develop and coach talent, onboard new colleagues, and organize and deliver visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All trainings based on Regional and Sales Market learning and development goals.
Support Sales Market and Area teams with expansion and store-project needs.
Execute visual and commercial curation and styling according to the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including stockroom garment quantities, accessories, and shoes, to create clear trends and stories.
Execute window displays and styling according to guidelines to create an inspirational and commercial customer experience.
Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
Maintain price signs in windows and throughout the store according to global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Maintain display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to keep store navigation up to date according to guidelines and store layout.
Ensure sufficient sale and activity quantities, including point-of-sale materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.