H&M Visual Merchandiser - North Star Mall

H&M Group•San Antonio, TX

6h•$17 - $19•Onsite

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation for the store according to visual and commercial guidelines. You use trend and competitor awareness to inform, coach, upskill, and develop colleagues, helping the store team deliver a great customer experience. The role combines visual and commercial execution, fashion and trend awareness, sales and profit support, and team development. You coordinate your workload with Store Management and the Area Visual Manager, maintain campaigns and sale activities, monitor selling performance, and ensure strong product presentation, customer flow, and store standards. The position is hourly and non-exempt, with an expected base pay range of $16.50–$18.98 per hour.

Requirements

Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
Effective communication skills and the ability to achieve results cross-functionally.
Fashion interests and leadership skills.
Ability to apply visual and commercial experience in a dynamic environment.
Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up on, and act on the selling equation and weekly sales reports.

Responsibilities

Ensure visual and commercial curation in the store follows guidelines and contributes to the total omnichannel customer experience.
Represent H&M positively during customer interactions.
Plan and adapt workload according to the store activation plan and business needs in collaboration with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time according to H&M Brand Standards.
Maintain garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to reach customer satisfaction, sales, store, and budget goals.
Follow store procedures, omnichannel best practices, operational routines, legal requirements, and communication practices.
Stay informed about fashion, trends, products, brands, competitors, and relevant influencers; use trend awareness to anticipate customer needs and improve the in-store shopping experience.
Share fashion, seasonal, visual, commercial, and in-store communication information with store teams.
Coach and develop colleagues' visual and commercial skills, daily routines, and best practices to maintain product presentation standards and customer service.
Develop and coach talent, onboard new colleagues, and organize and deliver visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All training in line with regional and sales market learning goals.
Support Sales Market and Area teams with store expansion projects.
Execute store visual curation and styling based on the commercial calendar, allocation, activation plan, trends, mood boards, and visual and commercial guidelines.
Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
Execute window displays and styling according to guidelines.
Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
Maintain price signs in windows and throughout the store according to global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to keep store navigation current and aligned with guidelines and store layout.
Ensure sufficient quantities of sale and other activity materials, including point-of-sale materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Staff discount across H&M Group brands in stores and online, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
H&M Incentive Program (HIP).
Medical, pharmacy, vision, and dental coverage.
Employee Assistance Program.
Vacation, wellness, holiday, and parental pay.
401(k).
Commuter benefits.
Health and dependent care flexible spending accounts.
Additional voluntary benefits.
Wellness and family support programs.
Paid leave and paid time off, including a community day to serve the local community.
Development opportunities around the globe and access to a large global talent community.
Colleague Resource Groups for community and networking.