Vision Center Manager

Walmart • Othello, WA

5d • $27 - $40 • Onsite

About The Position

The Vision Center Manager leads the department to achieve sales growth through strategic merchandising, pricing accuracy, and inventory management. The role forecasts trends, aligns product assortments with customer needs, and monitors competitive pricing to meet financial goals. The manager oversees operational excellence, team development, and compliance with regulatory standards while fostering community relationships and enhancing brand presence. The position also ensures high service standards, supports clinical operations under optometric supervision, and drives continuous improvement to deliver optical services and customer experiences.

The Vision Center team works with optometrists and stakeholders to provide eyewear solutions, manage inventory, and follow safety and privacy protocols. The team supports training, certification, and skill advancement, and prioritizes customer satisfaction, quality assurance, and effective communication.

The position is located at 1860 E Main St, Othello, WA 99344-1578. The hourly wage range is $27.00–$40.00, with annual or quarterly performance bonuses and, for certain positions, Regional Pay Zone compensation based on location.

Requirements

• Meet one of the following minimum qualification options: completion of 2 or more years of college; 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience, including 1 year of optical experience, and a high school diploma, GED, or equivalent.
• Meet eligibility requirements to work in the Vision Center, including minimum age of 18 and any certification, registration, licensure, or other qualifications required by company policy and applicable regulations.
• Have leadership experience managing retail or optical teams, including hiring, training, and performance management.
• Have knowledge of merchandising, pricing strategies, and inventory management to drive sales growth and meet financial targets.
• Be able to analyze sales data and market trends to optimize product assortments and operational performance.
• Have experience ensuring compliance with HIPAA, safety protocols, and optical regulations.
• Have communication and stakeholder relationship skills to support community outreach and internal collaboration.
• Maintain high service standards and resolve complex customer and operational issues effectively.
• Be familiar with optical measurements, equipment maintenance, and quality assurance processes under optometric supervision.

Nice To Haves

• Experience with insurance processing and electronic health records.

Responsibilities

• Lead sales growth through merchandising, pricing accuracy, and inventory management aligned with customer needs and local market trends.
• Forecast sales trends and adjust product assortments to optimize financial performance and market relevance.
• Manage quality assurance, equipment maintenance, and compliance with safety and regulatory standards.
• Oversee team hiring, training, performance management, and development.
• Foster relationships with stakeholders and community partners to enhance brand presence and customer engagement.
• Ensure accurate eyewear measurements, fittings, and adjustments under applicable supervision.
• Monitor operational reports to identify improvement opportunities and drive continuous performance enhancements.
• Support clinical operations under optometric supervision and uphold high customer service standards.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U, a Walmart-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
• Performance-based bonus awards; annual or quarterly performance bonuses are specified for this position.
• Regional Pay Zone compensation may apply to certain positions based on location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED