Virtual Patient Safety Attendant

Sutter Health • Sacramento, CA

1d • $29 - $41

About The Position

Provides monitoring of patient safety for an assigned patient population through continuous video monitoring surveillance within established standards of care, policies, and procedures. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers. Exercises sound judgment and therapeutic communication to support each patient’s plan of care based on their diagnosis and safety needs, intervening or communicating with the clinical care team in a timely manner. Adheres to local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and help deliver optimal patient care.

This per-diem/casual position works day shifts of 8 hours, on variable days, with weekend work as needed. The stated pay range is $29.03 to $40.63 per hour; actual starting pay considers factors including experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. The posted range is based on the position’s primary work location, and may differ for candidates who reside and work elsewhere.

Requirements

• High school diploma or General Education Diploma (GED).
• One year of recent relevant experience.
• Strong observational and communication skills.
• Ability to focus and remain alert during shift hours.
• Familiarity with basic computers and video monitoring systems.
• Ability to work independently and report observations accurately.
• Demonstrated competency in basic therapeutic communication skills, medical terminology, and equipment.
• Ability to recognize an emergency and take appropriate action.
• Ability to interpret information and instructions presented in written, oral, diagram, or schedule form.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Time management and organizational skills, including prioritizing assignments and urgent interventions and working within standardized operating procedures.
• General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook).
• Ability to prioritize assignments and work within standardized policies and procedures.
• Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
• Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
• Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

• Continuously monitor the safety of an assigned patient population using video surveillance.
• Use patient interaction and therapeutic communication skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers.
• Support the patient’s plan of care in consideration of their diagnosis and safety needs.
• Recognize safety concerns or emergencies and intervene or communicate with the clinical care team in a timely manner.
• Follow applicable local, state, and federal regulations, codes, policies, and procedures to maintain patient privacy and safety.
• Report observations accurately and work within established standards of care and standardized procedures.

What This Job Offers

• Education Level: High school or GED