Virtual Patient Safety Attendant

Sutter Health • Sacramento, CA

1d • $29 - $41

About The Position

Provides patient-safety monitoring for an assigned patient population through continuous video surveillance, following established standards of care, policies, and procedures. Uses education, technical competence, and patient-interaction skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers. Exercises sound judgment and therapeutic communication to support the patient's plan of care based on diagnosis and safety needs, intervening or communicating with the clinical care team in a timely manner. Follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and help deliver optimal patient care.

This is a per diem/casual, non-exempt position with 8-hour night shifts on variable days. Weekend work may be required as needed. The role requires a high school diploma or GED, though equivalent experience may be accepted in lieu of the required degree or diploma. The listed pay range is $29.03 to $40.63 per hour. Benefits are listed as unavailable for this position.

Requirements

• High school diploma or GED; equivalent experience may be accepted in lieu of the required degree or diploma.
• Strong observational and communication skills.
• Ability to focus and remain alert during shift hours.
• Familiarity with basic computer and video-monitoring systems.
• Ability to work independently and report observations accurately.
• Demonstrated competency in basic therapeutic communication skills, medical terminology, and equipment.
• Ability to recognize an emergency and take appropriate action.
• Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time-management and organizational skills, including prioritizing assignments and urgency of interventions and working within standardized operating procedures.
• General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook).
• Ability to prioritize assignments and work within standardized policies and procedures.
• Ability to work independently and as part of a team, including accomplishing multiple tasks in an environment with interruptions.
• Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
• Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

• Continuously monitor an assigned patient population through video surveillance in accordance with established standards of care, policies, and procedures.
• Use therapeutic communication and patient-interaction skills to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers.
• Support each patient's plan of care based on diagnosis and safety needs.
• Recognize safety concerns or emergencies and intervene or communicate with the clinical care team in a timely manner.
• Accurately report observations and follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.

What This Job Offers

• Education Level: High school or GED