Virtual Patient Safety Attendant

Sutter Health • Sacramento, CA

1d • $29 - $41

About The Position

Provides patient-safety monitoring for an assigned patient population through continuous video surveillance, following established standards of care, policies, and procedures. Uses education, technical competence, patient-interaction skills, sound judgment, and therapeutic communication to gain the confidence and cooperation of patients, their families or support groups, and healthcare providers. Supports each patient's plan of care based on their diagnosis and safety needs, intervenes or communicates with the clinical care team in a timely manner, and follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety and support optimal patient care.

Requirements

• High school diploma or GED.
• One year of recent relevant experience.
• Strong observational and communication skills.
• Ability to focus and remain alert during shift hours.
• Familiarity with basic computer and video-monitoring systems.
• Ability to work independently and report observations accurately.
• Competency in basic therapeutic communication skills, medical terminology, and equipment.
• Ability to interpret information and instructions provided in written, oral, diagram, or schedule form.
• Basic understanding of human anatomy, physiology, pathology, and medical terminology.
• Ability to communicate sensitive information clearly and professionally to diverse audiences, including non-medical people.
• Well-developed time-management and organizational skills, including prioritizing assignments and urgent interventions.
• General knowledge of computer applications such as Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
• Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
• Ability to build collaborative relationships with peers and other healthcare providers.

Responsibilities

• Continuously monitor assigned patients using video surveillance and follow established standards of care, policies, and procedures.
• Use therapeutic communication and patient-interaction skills to support patient cooperation and confidence.
• Support the patient's plan of care based on their diagnosis and safety needs.
• Recognize emergencies and take appropriate action.
• Intervene or communicate observations and concerns to the clinical care team in a timely manner.
• Report observations accurately and maintain patient privacy and safety.
• Prioritize assignments and interventions while working within standardized procedures.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED