Virtual Patient Safety Technician

Mount Sinai Medical Center•Miami Beach, FL

4d•Onsite

About The Position

The Virtual Patient Safety Technician monitors multiple patients simultaneously using the Artisight AI-enabled camera system from a centralized monitoring station within the hospital or a secure remote location. The role supports patient safety through continuous visual observation, verbal redirection when appropriate, timely escalation to nursing staff, and documentation of observations and interventions. The position works in partnership with bedside nurses, charge nurses, and the Admission/Discharge/Transfer (ADT) Virtual RN, and also operates and troubleshoots monitoring equipment while following privacy requirements.

Requirements

CPR certification is required.
Non-Violent Crisis Intervention Certificate is required within 90 days of employment.

Nice To Haves

High school diploma or equivalent is preferred.
CNA, PST, medical assistant, monitor technician, or patient care experience is preferred.
Prior healthcare and patient sitting experience is preferred.

Responsibilities

Monitor multiple patients simultaneously via the Artisight AI-enabled camera system from a centralized monitoring station within the hospital or a secure remote location.
Recognize and respond to unsafe patient behaviors, including attempts to exit bed, remove medical devices, or leave the room.
Verbally redirect patients using two-way audio communication when appropriate.
Activate escalation protocols and promptly notify unit nursing staff when intervention is needed.
Maintain continuous visual monitoring and document events according to policy.
Partner with bedside nurses, charge nurses, and the Admission/Discharge/Transfer (ADT) Virtual RN to ensure appropriate patient monitoring.
Promptly report changes in patient condition or unsafe behaviors to the care team.
Document significant observations, interventions, and communications in the monitoring software or EMR as required.
Operate and troubleshoot Artisight virtual monitoring equipment.
Respond to AI-generated alerts and focus observation accordingly.
Ensure cameras are positioned for maximum visibility and privacy compliance.
Participate in ongoing competency training and technology updates.