Patient Safety Technician

Mount Sinai Medical Center of Florida•Miami Beach, FL

About The Position

The Patient Safety Technician (Sitter) provides continuous one-on-one observation and support to patients to promote their safety, comfort, and well-being in a healthcare setting. The role monitors patient behavior and surroundings, communicates patient needs and concerns to nursing staff, assists with basic non-clinical patient care, and helps maintain a calm and secure atmosphere for patients and families. The position requires strong communication skills, attention to detail, professionalism, and appropriate responses to emergencies or high-risk situations while maintaining patient confidentiality and quality service standards. The schedule is three 12-hour shifts per week, with rotating weekends. The technician remains awake and alert throughout the assignment and attends in-services specific to the assigned area.

Requirements

CPR certification required.
Non-Violent Crisis Intervention Certificate required within 90 days of employment.
Remain awake and alert throughout the complete assignment.

Nice To Haves

High school diploma or equivalent preferred.
Completion of a Nursing Assistant program preferred.
Prior healthcare experience preferred.
Prior patient-sitting experience preferred.

Responsibilities

Observe the patient one-on-one to support comfort and safety.
Monitor the patient's personal needs and report observations to the primary or charge nurse as required.
Communicate with patients and/or families to understand patient needs and preferences.
Call code assist when necessary.
Identify potentially unsafe environments and take initiative to prevent or address concerns through appropriate channels or the chain of command.
Adapt available resources and work procedures to meet service demands and the patient's changing requirements.
Pursue quality improvements to increase patient satisfaction.
Use appropriate interpersonal and listening skills, maintain positive communication, and adapt communication style to patient needs.
Assist with basic patient needs that do not require further formal training, such as feeding.
Maintain confidentiality and share patient knowledge selectively to support quality care.
Attend in-services specific to the assigned area.
Support departmental performance-improvement policies and procedures.
Manage time productively and reliably; complete assignments on time, adapt to change, and meet time-and-attendance standards.
Accept additional assignments from the primary or charge nurse when safe, to support continuity of departmental services.
Provide cooperative and courteous service to patients, families, visitors, physicians, and external customers.
Follow industry, organizational, and departmental precautions and procedures to maintain a safe work environment.
Complete competencies relating to age-specific populations and Joint Commission requirements.