Virtual Patient Safety Associate

Inova • Falls Church, VA

6d • $17 - $27

About The Position

The Virtual Patient Safety Associate provides continuous virtual observation and surveillance of assigned patients, monitoring up to 16 patients on one screen at a time. The associate uses Virtual Sitter audio-visual and solution software, communicates with patients through a microphone, headset, and in-room digital two-way audio device, and communicates with hospital staff about patient needs and behavioral changes. The role calls for alertness, discretion, courtesy, and the ability to multitask and prioritize simultaneous situations.

The associate verbally redirects patients away from at-risk behaviors, promptly summons nursing staff when assistance is needed, and seeks help when a patient may pose a threat to themselves or others. The associate follows individualized treatment plans as delegated by the RN, participates in patient hand-offs, explains matters to patients as needed without counseling or offering opinions, and works collaboratively to identify and report safety issues. Depending on unit needs and staffing, the associate may function as a Patient Safety Associate after orientation and completion of job-specific competencies. Additional duties may be assigned.

Requirements

• High school diploma or equivalent.
• Ability to use Virtual Sitter audio-visual and solution software.
• Ability to remain alert while monitoring multiple patients and to multitask and prioritize simultaneous situations.

Nice To Haves

• Healthcare experience.

Responsibilities

• Demonstrate understanding and proficiency in Virtual Sitter audio-visual and solution software.
• Monitor up to 16 patients on one screen at a time and remain alert while on duty.
• Communicate with patients using a microphone, headset, and the digital two-way audio device in the patient room.
• Communicate with hospital staff and respond quickly to patient behavioral changes.
• Provide continuous observation and surveillance of assigned patients while maintaining visual observation.
• Verbally redirect patients from at-risk behaviors and summon nursing staff promptly when patients need assistance.
• Seek help or advice as soon as possible when a patient appears to pose a threat to themselves or others.
• Provide care appropriate to the patient population based on individualized treatment plans, as delegated by the RN.
• Participate in hand-offs of pertinent information and behavior about assigned patients at the start and end of shift assignments.
• Explain matters to patients as necessary without counseling or providing opinions.
• Collaborate in identifying and reporting patient safety issues; help assure environmental safety and seek assistance removing potential hazards from rooms; report findings to the Charge Nurse or Primary RN.
• Follow safe work practices and safety rules, help prevent unsafe conditions and behaviors, and participate in organizational and department safety programs.
• Depending on unit needs and staffing, function as a Patient Safety Associate after orientation and completion of job-specific competencies.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Team member wellness program.
• Retirement plan with Inova matching the first 5% of eligible contributions, starting on the first day.
• Education assistance of up to $5,250 per year.
• Student loan assistance of up to $10,000.
• Up to 25 mental health coaching or therapy sessions per person per year at no cost for team members, their spouses or partners, and their children.
• Paid time off.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED