Virtual Patient Registrar Part Time Overnights

HCA Healthcare•Largo, FL
•Remote

About The Position

The Virtual Patient Registrar is responsible for timely and accurate patient registration in a virtual setting. The role includes interviewing patients to obtain account information, verifying insurance coverage, and obtaining pre-certification or authorization. This is a part-time overnight position, with scheduled start times ranging from 9:00 p.m. to midnight.

Requirements

  • High school diploma or GED preferred.
  • One year of related experience.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Greet each patient promptly through the Virtual Registration Assistant.
  • Interview patients to obtain account information, verify insurance coverage, and obtain pre-certification or authorization.
  • Maintain a professional image through appearance and communication.
  • Provide excellent customer service.
  • Ensure charts are completed and accurate.
  • Calculate and collect patient liability amounts.
  • Ensure all necessary signatures are obtained for treatments.
  • Answer questions and explain policies clearly.
  • Process patient charts according to virtual flow needs and established productivity standards.
  • Work with physician offices and ancillary departments, providing information when necessary and forwarding relevant documents.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
  • Free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • A 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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