VIP Travel Consultant
About The Position
The VIP Travel Consultant provides high-touch service to key client travelers, accurately and efficiently handling incoming requests through channels such as phone and email. The role serves as the primary point of contact for executive-level travelers and offers active travel consultation, including sharing travel details and recommending related products. The consultant uses BCD Travel tools and systems to search for and confirm reservations, applies client travel policies when advising customers, and handles requests involving travel regulations and supplier rules. The role also requires maintaining and communicating current knowledge of the travel industries supported.
Requirements
- Experience in VIP travel and international travel.
- Working knowledge of the travel industry, policies, procedures, and processes.
- Strong skills in GDS Sabre.
- Strong verbal and written communication skills in English.
Responsibilities
- Provide high-touch service to key client travelers and handle incoming requests accurately and efficiently through channels such as phone and email.
- Serve as the primary point of contact for executive-level travelers and provide active travel consultation, including travel details and related product recommendations.
- Use appropriate BCD Travel tools and systems to complete requests.
- Search for and confirm travel reservations.
- Apply client travel policies and provide consistent guidance and consultation to customers.
- Fulfill requests involving regulations such as DOT, TSA, passports, and visas.
- Apply knowledge of travel supplier rules.
- Maintain, communicate, and expand knowledge of the travel industries supported.
Benefits
- Flexible working hours and work-from-home or remote opportunities.
- Opportunities to grow skills and career.
- Generous vacation days.
- A compensation package that includes mental, physical, and financial wellbeing tools.
- Travel industry professional perks and discounts.
- An inclusive work environment where diversity is celebrated.
- Work From Anywhere opportunity for 60 days per year.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
