VIP Travel Consultant

BCD

4d • $55,000 - $65,000 • Remote

About The Position

The VIP Travel Consultant provides high-touch service to key client travelers, accurately and efficiently handling incoming requests through multiple channels, including phone and email. The consultant is the primary point of contact for executive-level travelers and provides active travel consultation, travel details, and relevant product upselling. This role also supports routine travel reservations and related inquiries while maintaining service standards.

The position is remote in the United States. Operating hours are listed as 8:00 AM–6:00 PM EST, but the role requires flexibility: assignments may include day, evening, overnight, weekend, and holiday shifts according to business needs. Preferred schedules and ongoing shift modifications may not be available.

Requirements

• Experience in VIP travel.
• Working knowledge of the travel industry, policies, procedures, and processes.
• Strong skills in GDS Sabre.
• Strong verbal and written communication skills in English.
• Flexibility regarding work schedules, which may include day, evening, overnight, weekend, and holiday shifts.

Responsibilities

• Use appropriate BCD Travel tools and systems to complete requests.
• Handle voice and email travel requests.
• Provide high-touch service to VIP travelers.
• Support travelers across multiple channels while maintaining service standards.
• Assist with routine travel reservations and related inquiries.
• Serve as the primary point of contact for executive-level travelers and provide travel consultation, travel details, and related product upselling.

Benefits

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow skills and career.
• Generous vacation days.
• A compensation package that includes mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• Work From Anywhere opportunity for 60 days per year.
• An inclusive work environment where diversity is celebrated.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed