VIP Travel Consultant

BCD

5d • $50,000 - $68,000 • Remote

About The Position

The VIP Travel Consultant provides high-touch service to key client travelers and accurately and efficiently handles incoming requests through channels such as phone and email. The role serves as the primary point of contact for executive-level travelers, offering active travel consultation, sharing travel details, and up-selling related products.

The consultant uses BCD Travel tools and systems to search for and confirm travel reservations, applies client travel policies when advising customers, and fulfills requests related to travel regulations such as DOT, TSA, passports, and visas. The position also requires strong knowledge of travel supplier rules and ongoing communication and expansion of knowledge about the travel industries supported.

This is a full-time, remote position in the United States. The stated schedule is Wednesday through Sunday, 10 a.m. to 7 p.m. Central Time. The posting also notes that work schedules may include day, evening, overnight, weekend, and holiday shifts as business needs require.

Requirements

• Experience in VIP travel.
• Working knowledge of travel industry policies, procedures, and processes.
• Strong skills in GDS Sabre.
• Strong verbal and written communication skills in English.

Responsibilities

• Provide high-touch service excellence to key client travelers.
• Accurately and efficiently handle incoming requests through multiple channels, including phone and email.
• Serve as the primary point of contact for executive-level travelers.
• Provide active travel consultation, including travel details and up-selling related products.
• Use appropriate BCD Travel tools and systems to complete requests.
• Search for and confirm travel reservations for customers.
• Understand client travel policies and guide and consult customers consistently and appropriately.
• Fulfill requests regarding regulations, including DOT, TSA, passports, and visas.
• Apply knowledge of travel supplier rules.
• Maintain, actively communicate, and seek to expand knowledge of the travel industries supported.

Benefits

• Flexible working hours and work-from-home or remote opportunities.
• Opportunities to grow skillset and career.
• Generous vacation days.
• Mental, physical, and financial wellbeing tools.
• Travel industry professional perks and discounts.
• Work From Anywhere opportunity for 60 days per year.
• Compensation range of $50,000 to $68,000 for candidates in applicable US jurisdictions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed