VidOps Team Lead

Beamr•San Francisco, CA

23d

About The Position

Beamr is seeking a US-based VidOps Team Lead to lead and develop its VidOps team while remaining hands-on in video solutions engineering and customer engagements. The role combines video technology expertise, software and systems engineering skills, people management, and a sales mindset. The Team Lead guides the design, evaluation, integration, and support of solutions built on Beamr technologies and platforms, working closely with Sales to align technical work with customer needs and commercial priorities. The role includes managing team priorities, work allocation, performance, and coaching; partnering with Sales on prospect fit, commercial potential, and customer-facing technical discussions; and leading customer evaluations and proofs of concept. The Team Lead also contributes to the design, implementation, and support of advanced video processing and encoding solutions, develops tailored solutions with customers, creates benchmarks and analysis frameworks, troubleshoots complex video issues, and provides technical support and training. The position coordinates capacity and delivery commitments across evaluations, demonstrations, integrations, and support; tracks progress, risks, and blockers; keeps Sales and management informed; establishes consistent customer handoff and evaluation-planning processes; and stays current with emerging video technologies and trends.

Requirements

Bachelor's degree in Computer Science, Video Engineering, or a related field.
At least 5 years of experience in video engineering or related roles.
At least 2 years of experience managing a Solutions Engineering or pre-sales team, including work allocation, coaching, and performance management.
Knowledge of video codecs, streaming protocols, and content delivery networks.
Experience with video processing tools and frameworks such as FFmpeg and GStreamer, video encoder configuration, and quality metrics such as PSNR, SSIM, and VMAF.
Proficiency in at least one programming language, such as Python, C++, or Java.
Experience working in the cloud and familiarity with cloud platforms for video processing and delivery.
A strong sales mindset and the ability to assess commercial potential and align technical effort with sales priorities.
Experience leading customer evaluations or proofs of concept, defining measurable success criteria, and guiding customers toward a decision.
Excellent verbal and written communication skills, including the ability to explain complex technical concepts to technical and non-technical audiences.
Ability to manage competing priorities and timelines across multiple accounts, set clear expectations, manage scope, and make practical resource allocation decisions.
Strong time-management and independent working skills, problem-solving abilities, and attention to detail.

Nice To Haves

Experience with AWS, identified as the preferred cloud platform.

Responsibilities

Lead and develop the VidOps team by setting priorities, allocating work, managing performance, and coaching team members in technical and customer-facing skills.
Partner with Sales to assess prospect fit and commercial potential, prioritize technical work across accounts, and deliver customer-facing demonstrations and technical discussions during the sales process.
Lead customer evaluations and proofs of concept, defining scope, measurable success criteria, timelines, and next steps with Sales and customers to support commercial decisions.
Contribute hands-on to the design, implementation, and support of advanced video processing and encoding solutions using Beamr technologies and platforms.
Collaborate with customers to understand their video workflow needs and develop tailored solutions.
Create benchmarks and frameworks to analyze video processing solutions and workflows.
Troubleshoot complex video issues related to encoding, streaming, and playback across devices and platforms.
Provide technical support and training on video technologies and best practices.
Coordinate team capacity and delivery commitments across evaluations, demonstrations, integrations, and support; manage scope and set clear expectations with customers and internal teams.
Track engagement progress, risks, and blockers, and keep Sales and management informed.
Establish consistent processes for customer handoffs and evaluation planning.
Stay up to date with emerging video technologies and trends.