Team Lead

DSV • Denton, TX

8d • Onsite

About The Position

The Team Lead coordinates and oversees assigned daily operational activities. Under the direction of the Operations Supervisor, the role oversees associates handling warehousing, receiving, and shipping, helping meet company service, cost, performance, safety, and quality objectives. The position also mentors and trains associates, coordinates warehouse workflows, supports quality and safety compliance, and assists with labor management and equipment operation.

Requirements

• High school diploma or GED.
• At least 1 year of experience in a logistics, distribution, or relevant environment.
• Ability to operate material-handling equipment (MHE).
• Satisfactory completion of a forklift training program and ability to maintain active forklift certification.
• Basic computer skills, including RF scanners and warehouse management system (WMS) functions.
• English reading, writing, and verbal communication skills.
• Basic to intermediate math skills to verify product quantities, count inventory, and perform related duties.
• Strong attention to detail and accuracy, and ability to complete tasks in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to communicate effectively and respectfully with all levels of the organization.
• Ability to adapt to change and work effectively in a fast-paced environment.
• Ability to work in unregulated warehouse temperatures ranging from mild to moderate during warmer and colder months.
• Ability to walk and stand constantly; bend frequently; occasionally sit, manipulate with hands and fingers, and handle products or packaging materials.
• Ability to lift, carry, push, or pull 21–50 pounds and reach above shoulder or outward, squat, or kneel.

Nice To Haves

• 2–4 years of experience in a warehouse, logistics, or distribution environment.
• 2–4 years of proven forklift experience.
• Current or prior MHE certification.

Responsibilities

• Mentor and train new and existing associates in distribution activities and current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
• Assist with forklift operation and certification for associates.
• Oversee and coordinate unloading inbound shipments, stacking products, and picking and staging outbound shipments.
• Verify inbound and outbound paperwork with drivers and ensure products are counted accurately.
• Load orders accurately according to the assigned doors and trailers, and process shipping, receiving, and picking according to Standard Operating Procedures.
• Research shipping and receiving discrepancies.
• Communicate professionally with customers by phone, electronically, or in person, and prepare accurate activity reports for site management.
• Perform quality-control checks using appropriate documentation; verify orders and products, report damages or discrepancies, and stack, package, shrink-wrap, and label products.
• Report inconsistencies and problems to the Operations Supervisor or Operations Manager, and participate in quality meetings.
• Follow applicable ISO standards, safety protocols, Standard Operating Procedures, company policies, safety rules, and OSHA/MSDS standards.
• Maintain warehouse cleanliness, an orderly work area, and warehouse security; participate in safety meetings.
• Direct the warehouse work team to meet prescribed objectives and assist associates and temporary labor with productivity sheets and accurate production and payroll-hour records.
• Assist the Supervisor in maintaining appropriate staffing levels, establishing work schedules, implementing schedules, assigning jobs, and ensuring work is completed properly.
• Assist the Operations Supervisor in ensuring associates handle products according to quality procedures and guidelines.
• Participate in department meetings and initiate, document, and recommend solutions for non-conformities; promptly notify the Quality Department of non-conformities.
• Operate assigned material-handling equipment safely and efficiently, inspect equipment daily, perform minor maintenance, report equipment problems, and maintain active forklift certification.
• Perform or assist with building, grounds, and equipment maintenance as assigned.
• Perform clerical and administrative tasks as directed, such as answering phones, scheduling appointments, greeting visitors, filing, and record keeping.
• Work evenings and weekends as needed, work overtime as dictated by business needs, and perform other duties as assigned.

Benefits

• DSV provides information about benefits offerings, eligibility, coverage options, and plan details through its Benefits Showcase; benefits and eligibility may vary by location and division.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED