Vice President, Product Management

Experian

23h•Remote

About The Position

Experian Health is seeking a Vice President of Product Management for its Patient Financial Experience (PFE) portfolio. The portfolio includes patient scheduling, patient estimates and payments, financial clearance, statements, charity care support, collections optimization, and related capabilities. The leader will own the portfolio’s multi-year strategy, investment thesis, and P&L accountability in a domain spanning healthcare revenue cycle, consumer finance, and AI-driven automation. Reporting to the Chief Product Officer, this person will manage a team of product managers and serve as the internal and external representative for the PFE portfolio. This is a US-based remote position with estimated travel of 30–40%.

Requirements

At least 12 years of product management experience.
At least 5 years in senior leadership roles managing managers and owning multi-product portfolios.
Deep expertise in healthcare revenue cycle, patient access, patient financial services, or adjacent health IT.
Experience integrating AI capabilities, including machine learning, LLMs, and agentic solutions, into healthcare products at scale.
Experience leading products serving both enterprise buyers, such as health systems, and end consumers, such as patients.
A proven ability to make P&L impact by driving significant revenue growth and cost savings.
Familiarity with HIPAA, the No Surprises Act, CFPB requirements, and applicable billing and consumer finance regulations.
Executive communication skills, including the ability to influence C-suite stakeholders and present credibly to health system leadership.

Nice To Haves

Familiarity with Experian Health’s competitive landscape.
Experience scaling a product management organization through significant growth, including adding product lines, geographies, or customer segments.

Responsibilities

Define and own a differentiated, multi-year product strategy that positions Experian Health as a category leader.
Translate market dynamics, competitive intelligence, and customer insights into a prioritized investment roadmap and innovation pipeline.
Set portfolio OKRs and roadmaps, allocating investment among growth, optimization, and new opportunities.
Contribute to portfolio P&L performance, including revenue growth, margin, and retention, in partnership with Sales and Operations.
Partner with Finance, Sales, and Client Success on pricing and packaging, commercial performance modeling, opportunity sizing, and investment business cases.
Establish standards for product discovery, launches, and post-launch optimization across mature revenue cycle products and emerging AI-powered capabilities.
Guide products through their full lifecycle, from identifying opportunities to sunsetting products that no longer serve the market.
Build, develop, and retain a high-performing product management organization that delivers on its OKRs and roadmaps.
Ensure the team maintains accountability and aligns the organization around prioritized backlogs covering development work.
Help the team translate priorities into actionable work for engineers and coordinate dependencies and roadblocks.
Ensure the team measures and communicates outcomes and reprioritizes and realigns teams to advance portfolio OKRs.
Represent the PFE portfolio to strategic customers and at industry conferences.
Maintain fluency in healthcare billing, consumer financial protection, and charity care regulations, and anticipate regulatory and competitive shifts.