Vice President, Digital Product Management - Superbook

Rocket Companies•Detroit, MI

7d•$216,000 - $457,500

About The Position

Rocket is hiring a Vice President, Digital Product Management to lead the development of Superbook, a unified view of homeownership that brings together information across Rocket’s home search, mortgage, servicing and personal finance businesses. The goal is to give teams a reliable, easy-to-use, trusted picture of each client’s loan, home, browsing activity and interactions, while also building a broader book of people who may need a mortgage in the future. The role focuses on connecting data and making it useful to improve the client experience and support decisions at scale. This is a new role in a new area of the company. The leader will initially work hands-on as a player-coach and build a flat team of senior individual contributors as the work grows. They will lead and mentor digital product managers and leaders, set strategic objectives, improve product-management practices, and align teams around measurable outcomes. The position involves working with stakeholders and senior leaders across Rocket, resolving roadblocks, planning organizationally, and adapting to broader design, technology, business and regulatory trends. The ideal candidate has built products using complex data and has experience improving the data itself, addressing identity resolution, and bringing in and maintaining external data through provider and partner relationships. They care about how other teams use the products they build, prioritize measurable impact over output, and foster experimentation, hypothesis testing and client satisfaction. Rocket describes itself as a Detroit-based, publicly traded company providing digital solutions across mortgages, fintech, real estate and other industries. The compensation range is $216,000 to $457,500. The position may also be eligible for an annual bonus, incentives, medical, dental and vision benefits, a 401(k) retirement plan and paid time off.

Requirements

Experience building products using large, complex data and improving the data itself.
Experience addressing identity-resolution challenges, including record matching, duplicate resolution and missing or conflicting data.
Ability to bring in external data, build relationships with data providers and partners, and keep data current for decisions at scale.
Ability and willingness to engage with other teams that use the products being built.
Ability to combine data to improve client experiences across touchpoints and pursue more advanced use cases beyond initial opportunities.
Commitment to measuring outcomes and promoting analysis, experimentation, hypothesis testing and measurement.
Experience hiring and leading product managers.
Ability to identify strategic roadblocks and work with stakeholders across the business to resolve them.
Ability to develop short-, mid- and long-term key results with multiple teams and senior leaders.
Ability to collaborate with leadership to support team-member onboarding and growth.

Responsibilities

Lead and mentor teams of digital product managers and leaders.
Use operational trends and organizational goals to develop strategic themes and objectives.
Align digital product strategies with overarching organizational goals.
Promote product success through analysis, data-driven experimentation, hypothesis testing, measurement and client satisfaction.
Mature product-management best practices and processes across the organization.
Identify roadblocks to strategic themes or objectives and work with stakeholders to resolve them.
Monitor trends and changes in design, technology, business and regulatory landscapes.
Conduct organizational planning using insights from leadership and partner teams.
Develop short-, mid- and long-term key results with multiple teams and senior leaders.
Collaborate with leadership on team-member onboarding and growth.
Identify, implement and encourage adoption of best practices within the leadership community.
Build a unified, reliable and trusted view of clients and prospective mortgage customers using data across Rocket’s businesses.
Engage with teams that use the products and develop data use cases that improve client experiences across touchpoints.
Initially contribute hands-on as a player-coach and build a flat team of senior individual contributors as the work grows.