Vice President, Digital Product Management - Superbook

Rocket Mortgage • Detroit, MI

6d

About The Position

Rocket is hiring a Vice President, Digital Product Management to lead development of a unified homeownership data platform called Superbook. The platform will bring together information across Rocket’s home search, mortgage, servicing and personal finance businesses to create a comprehensive picture of current clients and prospective future mortgage customers. It should give teams reliable, easy-to-use, trusted information about a client’s loan, home, home-search activity and interactions with Rocket, while helping identify meaningful changes in people’s lives.

This is a new role in a new area of the company. The successful candidate will initially work hands-on as a player-coach and build a flat team of senior individual contributors as the work grows. The role includes leading and mentoring digital product managers and leaders, setting strategic themes and objectives, aligning product strategy with organizational goals, improving product management practices, and working across teams and stakeholders to deliver measurable outcomes and improve client experiences.

Requirements

• Experience building products using large, complex data and working directly to improve the data itself.
• Experience addressing identity and data-quality challenges, including record matching, duplicate resolution, and missing or conflicting data.
• Ability to bring in external data, build relationships with data providers and partners, and keep data current for decisions at scale.
• Ability to understand and engage with how other teams use products and data.
• Ability to connect data across touchpoints to improve client experience and identify more advanced use cases.
• Commitment to measuring outcomes and promoting analysis, data-driven experimentation, hypothesis testing and measurement.
• Experience hiring and leading product managers.
• Ability to identify strategic roadblocks and resolve them with stakeholders across the business.
• Ability to develop short-, mid- and long-term key results with multiple teams and senior leaders.
• Ability to collaborate with leadership on team member onboarding and growth.

Responsibilities

• Lead and mentor teams of digital product managers and leaders.
• Use operational trends and organizational goals to develop strategic themes and objectives.
• Collaborate with digital product management teams to align product strategies with organizational goals.
• Promote product success through analysis, data-driven experimentation, hypothesis testing, measurement and client satisfaction.
• Lead the maturation of product management best practices and processes.
• Identify roadblocks to strategic themes or objectives and work with stakeholders to resolve them.
• Monitor trends and changes in design, technology, business and regulatory landscapes.
• Conduct organizational planning using insights from leadership and partner teams.
• Develop short-, mid- and long-term key results with multiple teams and senior leaders.
• Collaborate with leadership to support team member onboarding and growth.
• Identify, implement and drive adoption of best practices within the leadership community.
• Build and lead a flat team of senior individual contributors as the work grows.
• Bring together data across touchpoints to improve the client experience and develop further use cases.

Benefits

• Eligible team members may receive medical, dental and vision benefits.
• 401(k) retirement plan.
• Paid time off.
• The position may be eligible for an annual bonus, incentives and other employment-related benefits.
• The company offers additional perks and health benefits for eligible team members and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed