Vice President of Growth, Residential Home Services (General Manager Track)
About The Position
A senior operator will lead the next stage of growth for a well-established, family-founded residential plumbing, heating, and air conditioning brand serving Northern New Jersey. The business is part of a national, private equity-backed home-services platform that provides shared services, proven playbooks, and capital for growth. The role partners closely with the existing leadership team, owns the growth agenda, and is intended to build toward full general management of the business. It carries General Manager-level expectations for results, people leadership, and operating standards, while requiring judgment and the ability to earn the trust of a long-tenured team. Industry experience is not required. The role is based onsite in Northern New Jersey, in the Morris County area.
Requirements
- Track record of owning a P&L or running an operation measured on results; experience may be from any industry.
- Experience leading frontline teams such as crews, technicians, or operators, and earning their trust.
- Emotional intelligence to join an established team and lead without bulldozing it.
- Growth mindset and ability to identify growth levers, act on them, and measure results.
- Financial fluency, including ability to read a P&L, identify losses, and address them.
- Based in or willing to relocate to Northern New Jersey.
Nice To Haves
- General management or multi-site experience in home services, field services, or another service business.
- Experience joining a founder-built or family-owned business after an acquisition.
- Prior military leadership followed by civilian operating experience.
Responsibilities
- Lead the growth plan, including demand generation, membership growth, close rate, average ticket, and new service lines.
- Contribute to P&L results from day one and grow into full ownership of revenue, gross margin, and EBITDA.
- Establish an operating rhythm with the leadership team through a clear scorecard, weekly reviews, and follow-through.
- Lead field performance across call booking, dispatch, technician productivity, callbacks, and customer experience.
- Recruit, develop, and retain technicians in the Northern New Jersey labor market.
- Deploy the platform's proven standard operating procedures and confirm their adoption.
Benefits
- Annual bonus
- Long-term incentive
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
