President, Residential Home Services

Sitreps•Baltimore, MD
•$250,000 - $300,000•Onsite

About The Position

The President will run a market-leading residential plumbing and home-services business in the Baltimore region as one enterprise, overseeing every location, leader, and the full P&L. The business operates across multiple locations and is part of a national, private equity-backed home-services platform that provides shared services, operating playbooks, and capital for growth. The President will lead location general managers and functional leaders, establish consistent operating standards across all locations, and own the plan for the business’s next stage of growth. Industry experience is not required, but experience operating at scale and improving results is essential. The role requires ownership of outcomes, leadership of leaders, and the ability to build teams performing physically demanding work. The position is based on site across multiple locations in the Baltimore metro area. Compensation is a base salary of $250,000 to $300,000, plus an annual bonus and long-term incentive. The search is confidential, with the company disclosed to qualified candidates after a mutual NDA.

Requirements

  • Track record running a multi-site operation or business unit at meaningful scale, with P&L accountability, in any industry.
  • Experience leading leaders, including hiring, developing, and, when needed, replacing managers who run their own teams.
  • Enterprise-level financial fluency, including the ability to analyze a P&L, identify problems, and address them.
  • Leadership presence suited to working both on job sites with technicians and in boardrooms with investors.
  • Bias to action and an ownership mentality focused on results rather than reporting activity.
  • Based in or willing to relocate to the Baltimore area.

Nice To Haves

  • Leadership experience in home services, field services, multi-unit retail or restaurants, distribution, logistics, or construction services.
  • Experience in a private equity-backed company, including acquisition integration.
  • Prior military leadership followed by civilian operating experience.

Responsibilities

  • Own the full P&L across all locations, including revenue, gross margin, EBITDA, cash, and the annual operating plan.
  • Lead location general managers and functional heads across service, installation, sales, finance, HR, and marketing; build the leadership bench.
  • Establish a consistent operating cadence across all sites, including a shared scorecard, weekly operating reviews, and accountability.
  • Manage field economics, including call booking, dispatch efficiency, technician productivity, average ticket, close rate, callbacks, and membership growth.
  • Oversee technician recruiting, retention, training, and pay structure in a competitive Mid-Atlantic labor market.
  • Drive growth through market share, pricing, new service lines, and integration of regional add-on acquisitions.
  • Report to platform leadership on forecasting, budgeting, and business performance.

Benefits

  • Annual bonus.
  • Long-term incentive.
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