Experienced Veterinary Receptionist

Veterinary Emergency Services of Lincoln•Lincoln, NE

19h

About The Position

Veterinary Emergency Services of Lincoln is a fast-paced, after-hours emergency veterinary practice that provides compassionate care to pets and their families. The Experienced Veterinary Receptionist welcomes clients and patients, supports the flow of hospital operations, and offers compassionate, discreet emotional support to clients during difficult situations. The role requires comfort with a range of medical outcomes and exposure to unpleasant odors and noises, as well as possible bites, scratches, animal waste, and potentially contagious diseases. Training and continuing development opportunities are available through virtual and hands-on interactive programs.

Requirements

At least 1 year of professional experience in the veterinary field as a receptionist.
Compassionate and calm team player.
Ability to multitask.
Strong communication skills.
Highly organized and computer skills.
Self-starter with a desire to continue advancing knowledge and skills.
Must be able to withstand unpleasant odors and noises and may be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Responsibilities

Maintain the visual appeal of the hospital reception area.
Greet and welcome clients and patients.
Answer questions and triage client concerns.
Answer calls and emails and direct them to the appropriate party for resolution.
Schedule appointments to maximize efficiency and daily flow.
Check in and check out clients and process payments.
Offer friendly, compassionate, and discreet emotional support to clients during times of need.

Benefits

Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, HSA, and FSA.
401(k) and 401(k) matching program.
Employee Assistance Program.
Paid vacation and sick time for all employees.
Paid bereavement program.
Paid parental leave program.
Continuing education allowance for licensed, registered, or certified roles.
Tuition reimbursement for an AVMA-accredited veterinary technology program.
Career development opportunities.
Referral bonus program for most positions.
Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.