Experienced Veterinary Receptionist

Cara Veterinary • Redmond, WA

1d • $23 - $27 • Onsite

About The Position

Redmond Veterinary, part of the Cara Veterinary network, is hiring an experienced Veterinary Receptionist for its new hospital in downtown Redmond, Washington. The hospital is scheduled to open November 17, 2026. As a founding team member, the receptionist will help establish the hospital’s culture, workflows, and client experience while welcoming clients and patients, supporting a busy front desk, and contributing to the standard of care from opening day. The role offers the support and resources of an established veterinary network, along with professional development, feedback, and opportunities for advancement.

The position requires at least one year of veterinary hospital experience and confidence in handling veterinary reception duties, including scheduling appointments, managing multi-line phones and client communications, maintaining accurate records, reviewing treatment plans, discussing invoices, and processing payments. The receptionist will work collaboratively with veterinarians, technicians, assistants, and other team members, communicating compassionately and professionally with clients, including during emotional or difficult situations.

The hospital is in a vibrant, walkable downtown setting near local shops and restaurants, with access to Sound Transit light rail and nearby parks and trails. The offered starting salary range is $23.00–$27.00 per hour, based on experience. Medical, vision, and dental insurance are available to eligible full-time team members, along with other benefits and development support.

Requirements

• At least one year of experience working in a veterinary hospital.
• Experience with veterinary appointment scheduling, multi-line phones, and client communications.
• Familiarity with veterinary medical terminology, common procedures, and preventative care.
• Experience using veterinary practice management software and maintaining accurate client and patient records.
• Experience reviewing treatment plans, discussing invoices, and processing client payments.
• Ability to manage competing priorities in a fast-paced veterinary hospital environment.
• Ability to obtain and maintain a Washington State Veterinary Medical Clerk registration.
• Strong organization, dependability, and attention to detail.
• Ability to communicate with compassion, professionalism, and confidence and support clients through emotional or difficult situations.
• Ability to work collaboratively and show flexibility, adaptability, initiative, and teamwork.

Nice To Haves

• EzyVet experience.
• Genuine enjoyment of connecting with people and their pets.
• Pride in creating a welcoming, positive client experience.
• Ability to anticipate needs and solve problems proactively.
• Interest in contributing ideas, improving processes, and helping build a new hospital.

Responsibilities

• Welcome clients and patients and create a positive, reassuring first impression.
• Manage veterinary appointment scheduling, multi-line phones, and client communications.
• Keep the front desk operating smoothly and manage competing priorities in a fast-paced veterinary hospital.
• Maintain accurate client and patient records using veterinary practice management software.
• Review treatment plans, discuss invoices, and process client payments.
• Support clients compassionately and professionally through emotional or difficult situations.
• Collaborate with veterinarians, technicians, assistants, and fellow team members.
• Contribute ideas, improve processes, and help establish the hospital’s culture, workflows, and client experience as a founding team member.

Benefits

• Medical, vision, and dental insurance for eligible full-time team members.
• Employee Assistance Program.
• Paid Time Off (PTO), up to 80 hours, plus 10 hours for a Personal Celebration Day.
• Up to six paid floating holidays per calendar year.
• 401(k) with employer match.
• Team member pet care discounts for up to four personal pets.
• Uniform allowance.
• Professional Development (CE) reimbursement up to $500 annually.
• Washington State Veterinary Medical Clerk registration and renewal costs covered.
• Regular performance reviews, feedback, and opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed