Experienced Veterinary Receptionist
About The Position
Corfu Veterinary Clinic is a veterinary clinic in a residential country setting approximately 20 minutes east of Buffalo. The clinic aims to provide quality veterinary care with a personal touch and a home-like feel, while supporting clients and their pets throughout their visit. The Veterinary Receptionist maintains the reception area, welcomes clients and patients, responds to inquiries and client concerns, handles calls and emails, schedules appointments, checks clients in and out, and processes payments. Receptionists also provide compassionate, discreet emotional support to clients during difficult situations and should be comfortable with a range of medical outcomes. The role involves potential exposure to unpleasant odors and noises, animal waste, and potentially contagious diseases. The clinic offers virtual and hands-on interactive training and continuing development.
Requirements
- A minimum of 1–2 years of veterinary or medical experience is required.
- Bring a positive, welcoming personality to create a great experience for clients and patients.
- Ability to multitask, prioritize responsibilities, and stay calm in stressful situations.
- Highly organized and possess computer skills.
- Self-starter with a desire to continue advancing knowledge and skills.
- Ability to withstand unpleasant odors and noises and possible exposure to animal waste and potentially contagious diseases.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails and direct them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check clients in and out and process payments.
- Provide clients with friendly, compassionate, and discreet emotional support during times of need.
Benefits
- Health, dental, and vision coverage
- Liability insurance
- 401(k) and 401(k) matching
- Life and supplemental insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee Assistance Program
- Paid vacation and sick time for all employees
- Paid bereavement program
- Paid parental leave program
- Continuing education allowance for licensed, registered, or certified roles
- Tuition reimbursement for AVMA-accredited veterinary technology programs
- Career development opportunities
- Referral bonus program for most positions
- Potential additional benefits, such as personal pet discounts, holiday pay, uniform allowance, and bonuses
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
