Experienced Veterinary Receptionist
About The Position
Inwood Animal Clinic provides veterinary care for pets of all ages and has served New York City since 2008. The Veterinary Receptionist helps create a welcoming and organized experience for clients and patients while supporting the clinic’s daily operations. The role includes client communication, appointment scheduling, reception-area upkeep, check-in and check-out, and payment processing. Receptionists also provide compassionate, discreet emotional support to clients during difficult times and should be comfortable with a range of medical outcomes. The clinic offers virtual and hands-on interactive training and continuing development.
Requirements
- At least one year of veterinary experience is preferred.
- Be compassionate, calm, and a team player.
- Be able to multitask and communicate strongly.
- Be highly organized and possess computer skills.
- Be a self-starter who wants to continue advancing their knowledge and skillset.
Nice To Haves
- Fluency in Spanish and English is preferred.
- Prior leadership experience is a plus.
Responsibilities
- Greet clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails, directing them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Maintain the visual appeal of the hospital reception area.
- Check clients in and out and process payments.
- Offer friendly, compassionate, and discreet emotional support to clients during times of need.
Benefits
- Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, 401(k) and 401(k) matching, HSA, and FSA.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
