Experienced Veterinary Receptionist
About The Position
North Haven Animal Hospital is seeking an experienced veterinary receptionist to support clients, patients, and the hospital’s daily operations. The receptionist maintains the appearance of the reception area, welcomes clients and patients, answers questions, triages client concerns, and directs calls and emails to the appropriate person. The role also schedules appointments to support efficient daily flow, checks clients in and out, and processes payments. Receptionists provide compassionate, discreet emotional support to clients during difficult situations and must be comfortable with a range of medical outcomes. The position involves exposure to unpleasant odors and noises, as well as possible bites, scratches, animal waste, and contagious diseases. Training and continuing development opportunities are available through virtual and hands-on interactive programs.
Requirements
- At least one year of veterinary experience as a receptionist.
- Availability to work Saturdays until 12 p.m.
- Compassionate, calm, and a team player.
- Able to multitask and communicate strongly.
- Highly organized and possesses computer skills.
- Self-starter with a desire to continue advancing knowledge and skills.
- Able to withstand unpleasant odors and noises and potential exposure to bites, scratches, animal waste, and contagious diseases.
- Comfortable with various medical outcomes.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails and direct them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check clients in and out and process payments.
- Provide friendly, compassionate, and discreet emotional support to clients during times of need.
Benefits
- Health, dental, vision, liability, life, and supplemental insurance.
- 401(k) and 401(k) matching program.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
