Experienced Veterinary Receptionist
About The Position
Veterinary Emergency Services of Lincoln is a well-established, progressive, fast-paced, after-hours emergency veterinary practice. The Experienced Veterinary Receptionist supports hospital operations by welcoming clients and patients, communicating with clients, managing appointments and reception workflows, and processing payments. The role also involves providing friendly emotional support with compassion and discretion during difficult situations, and requires comfort with varied medical outcomes. The clinic operates Monday through Friday from 6 p.m. to 7 a.m., and from noon Saturday through 7 a.m. Monday. The role offers virtual and hands-on interactive training and continuing development. The position may involve exposure to unpleasant odors and noises, bites, scratches, animal waste, and potentially contagious diseases.
Requirements
- At least 1 year of professional experience in the veterinary field as a receptionist.
- Be a compassionate and calm team player.
- Ability to multitask.
- Strong communication skills.
- Highly organized and possess computer skills.
- Be a self-starter with a desire to continue advancing knowledge and skills.
- Be able to withstand unpleasant odors and noises and potential exposure to bites, scratches, animal waste, and contagious diseases.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails and direct them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check clients in and out and process payments.
- Provide friendly emotional support in a compassionate and discreet manner during times of need.
Benefits
- Health, dental, and vision benefits.
- Liability insurance.
- 401(k) and 401(k) matching program.
- Life and supplemental insurance.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Competitive compensation.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
