Experienced Veterinary Receptionist
About The Position
Rockville Road Animal Hospital is a progressive, fast-paced, two-doctor small-animal general practice in Indianapolis. The hospital provides preventative care, surgery, urgent care, high-speed dentistry, cold laser therapy, in-house diagnostics, digital full-body X-rays, dental radiology, and other services. The Veterinary Receptionist welcomes clients and patients, manages communications and appointments, supports efficient hospital flow, and provides compassionate, discreet emotional support to clients during difficult times. Training and continuing development opportunities are available through virtual and hands-on interactive programs.
Requirements
- At least one year of veterinary experience is preferred.
- Be compassionate, calm, a team player, and a multitasker.
- Have strong communication skills.
- Be highly organized and possess computer skills.
- Be a self-starter with a desire to continue advancing knowledge and skills.
- Be able to withstand unpleasant odors and noises.
- May be exposed to bites, scratches, animal waste, and potentially contagious diseases.
- Must be comfortable with various medical outcomes.
Nice To Haves
- At least one year of veterinary experience.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails, directing them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check clients in and out and process payments.
- Offer friendly emotional support to clients in a compassionate and discreet manner during times of need.
Benefits
- Comprehensive benefits including health, dental, vision, liability, life and supplemental insurance, HSA, and FSA.
- 401(k) and 401(k) matching program.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Competitive compensation.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited Veterinary Technology Program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
