Experienced Veterinary Receptionist
About The Position
Veterinary Emergency Services of Lincoln is a well-established, progressive, fast-paced, after-hours emergency veterinary practice that has served the community since 2005. The clinic offers emergency surgery, in-house diagnostics, digital full-body radiology, ultrasonography, and urgent and emergency medical services. It aims to provide prompt, compassionate care in a caring, family-oriented environment. The Experienced Veterinary Receptionist welcomes clients and patients, responds to questions and concerns, directs calls and emails, schedules appointments, and handles client check-in, check-out, and payments. Receptionists also provide friendly, discreet emotional support to clients during difficult situations and should be comfortable with a range of medical outcomes. The role offers virtual and hands-on interactive training and continuing development opportunities. The practice operates Monday through Friday from 6 p.m. to 7 a.m., and from noon Saturday through 7 a.m. Monday. The pay range is $18–$20 per hour, depending on experience.
Requirements
- At least 1 year of professional experience in the veterinary field.
- Be a compassionate and calm team player.
- Ability to multitask.
- Strong communication skills.
- Be highly organized and possess computer skills.
- Be a self-starter with a desire to advance knowledge and skills.
- Ability to withstand unpleasant odors and noises.
- May be exposed to bites, scratches, animal waste, and potentially contagious diseases.
Responsibilities
- Maintain the visual appeal of the hospital reception area.
- Greet and welcome clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails and direct them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Check clients in and out and process payments.
- Provide friendly emotional support to clients compassionately and discreetly during times of need.
Benefits
- Health, dental, and vision benefits.
- Liability insurance, life and supplemental insurance, HSA, and FSA.
- 401(k) and 401(k) matching program.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may include personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
