Experienced Veterinary Receptionist

Cara Veterinary • Redmond, WA

3d • Onsite

About The Position

Redmond Veterinary is hiring an experienced Veterinary Receptionist for its founding team at a new hospital in downtown Redmond, Washington, opening November 17, 2026. As the first point of contact for clients, the receptionist will help create a welcoming and reassuring experience, keep the front desk running smoothly, and support the hospital in establishing its culture, workflows, and client experience. The role is part of the Cara Veterinary network and offers its resources and support.

The position is suited to someone with veterinary hospital experience who can confidently support clients and patients, handle reception operations, and contribute ideas as the new hospital gets established. Compensation is $23–$27 per hour, based on experience.

Requirements

• At least one year of experience working in a veterinary hospital.
• Experience with veterinary appointment scheduling, multi-line phones, and client communications.
• Familiarity with veterinary medical terminology, common procedures, and preventative care.
• Experience using veterinary practice management software and maintaining accurate client and patient records.
• Experience reviewing treatment plans, discussing invoices, and processing client payments.
• Ability to manage competing priorities in a fast-paced veterinary hospital environment.
• Ability to obtain and maintain Washington State Veterinary Medical Clerk registration.
• Strong interpersonal and communication skills, including the ability to connect with clients and their pets and communicate with compassion, professionalism, and confidence.
• Organization, dependability, attention to detail, initiative, adaptability, and a collaborative approach.

Nice To Haves

• Experience with EzyVet.

Responsibilities

• Welcome clients and serve as the hospital’s first point of contact in person and by phone.
• Schedule veterinary appointments and manage multi-line phones and client communications.
• Support clients through emotional or difficult situations with compassion and professionalism.
• Review treatment plans, discuss invoices, and process client payments.
• Maintain accurate client and patient records using veterinary practice management software.
• Manage competing priorities in a fast-paced veterinary hospital environment.
• Collaborate with veterinarians, technicians, assistants, and other Team Members.
• Help establish the hospital’s culture, workflows, and client experience as a founding Team Member.
• Anticipate needs, solve problems, take initiative, and contribute ideas to improve processes.

Benefits

• Medical, vision, and dental insurance for eligible full-time Team Members.
• Employee Assistance Program.
• Paid Time Off (PTO), up to 80 hours, plus 10 hours for a Personal Celebration Day.
• Up to six paid floating holidays per calendar year.
• 401(k) with employer match.
• Team Member pet care discounts for up to four personal pets.
• Uniform allowance.
• Professional Development (CE) reimbursement of up to $500 annually.
• Washington State Veterinary Medical Clerk registration and renewal costs covered.
• Regular performance reviews, feedback, professional development, and opportunities for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed