Experienced Veterinary Receptionist - Taylorsville, UT

Vetcor•Taylorsville, UT

About The Position

West Lake Animal Hospital is hiring an experienced Veterinary Receptionist to provide compassionate, customer-focused support to pets and their families. The receptionist serves as a friendly, calm presence at the front desk and helps clients feel cared for at every visit. The role is full-time, with a four-day, 10-hour day-shift schedule Monday through Thursday. Fridays, Saturdays, and Sundays are off, and there are no late nights, weekend shifts, or holiday shifts. Spanish language skills are preferred. The position requires at least one year of veterinary experience and offers a salary of $18.00–$20.00 per hour, based on experience. The Veterinary Receptionist greets clients and pets, answers phones and client questions, schedules appointments, checks clients in and out, processes payments, and maintains client and patient records in Cornerstone. The role also involves sharing basic information about animal health and routine procedures, while staying organized and composed during busy or stressful moments. West Lake Animal Hospital describes diversity, equity, and inclusion as core values and is committed to an inclusive and equitable working and learning environment where employees can be their authentic selves, feel a sense of belonging, and reach their potential.

Requirements

At least 1 year of veterinary experience.
Excellent customer service skills.
Basic knowledge of animal health, well-being, and routine procedures.
Typing speed of at least 45 words per minute.
Proficiency with Microsoft Word and Excel.
Experience handling cash and credit card payments.
Ability to multitask and remain calm in stressful situations.
Ability to work independently or as part of a team.
Ability to stand or sit for extended periods.

Nice To Haves

Spanish language skills are preferred.
Cornerstone experience is very helpful.

Responsibilities

Greet clients and their pets with compassion and empathy.
Answer phones and respond to client questions.
Schedule appointments and check clients in and out.
Process forms of payment, including cash and credit cards.
Enter and maintain accurate client and patient records in Cornerstone.
Share basic information with clients about animal health, well-being, and routine procedures.
Stay calm and organized during busy or stressful moments.

Benefits

401(k) matching and Roth Retirement Savings Plan.
Tuition support program.
Referral bonus program.
Flexible Spending Account (full-time only).
529 Savings Plan.
Health insurance, including medical, dental, and vision coverage (full-time only).
Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only).
Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service; this benefit does not apply in states with paid family leave programs.
Sick Time / Paid Time Off.
Free or discounted lab work for employee pets.
Pet discounts on services and products.
Pet food discount program.
Quarterly Team Rewards Bonus Program.
Professional development opportunities.
Continuing education allowance.
Uniform allowance.
Six paid holidays (full-time only).
Employee Assistance Program.
Employee discount program.