Veterinary Receptionist - Taylorsville, UT
About The Position
West Lake Animal Hospital is hiring a compassionate, customer-focused Veterinary Receptionist for its Taylorsville, Utah location. The receptionist is the friendly front-desk contact for clients and their pets, providing attentive service while helping visits run smoothly. The role requires someone who can stay organized and calm during busy or stressful moments and work effectively both independently and as part of a team. This is a full-time position with a four-day, 10-hour day-shift schedule, Monday through Thursday. The hospital is closed Friday through Sunday, and the position has no late nights, weekend shifts, or holiday shifts. Pay is $18.00–$20.00 per hour, based on experience. West Lake Animal Hospital and Vetcor state that diversity, equity, and inclusion are core values. They are committed to an inclusive and equitable working and learning environment where employees can be their authentic selves, feel a sense of belonging, and reach their potential.
Requirements
- At least one year of veterinary experience.
- Excellent customer service skills.
- Basic knowledge of animal health, well-being, and routine procedures.
- Typing speed of at least 45 words per minute.
- Proficiency with Microsoft Word and Excel.
- Experience handling cash and credit card payments.
- Ability to multitask and remain calm in stressful situations.
- Ability to work independently or as part of a team.
- Ability to stand or sit for extended periods.
Nice To Haves
- Cornerstone experience.
- Spanish language skills.
Responsibilities
- Greet clients and their pets with compassion and empathy.
- Answer phones and respond to client questions.
- Schedule appointments and check clients in and out.
- Process payments, including cash and credit card transactions.
- Enter and maintain accurate client and patient records in Cornerstone.
- Share basic information with clients about animal health, well-being, and routine procedures.
- Stay calm and organized during busy or stressful moments.
Benefits
- Competitive pay with a flexible approach to compensation reflecting skills and future performance.
- 401(k) matching and a Roth Retirement Savings Plan.
- Flexible Spending Account for full-time employees.
- 529 Savings Plan.
- Tuition Support Program.
- Referral bonus program.
- Medical, dental, and vision insurance for full-time employees.
- Supplemental insurance options, including accident, critical illness, hospital, short- and long-term disability, legal plan, and life insurance for employees and eligible family members, for full-time employees.
- Up to three weeks of full pay for the birth or adoption of a child for eligible full-time employees after one year of service; this benefit does not apply in states with paid family leave programs.
- Sick time and paid time off.
- Free or discounted lab work for employee pets.
- Pet discounts on services and products.
- Pet food discount program.
- Quarterly Team Rewards Bonus Program.
- Professional development opportunities.
- Continuing education allowance.
- Uniform allowance.
- Six paid holidays for full-time employees.
- Employee Assistance Program.
- Employee discount program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
