Experienced Veterinary Receptionist - Sheboygan, WI

Vetcor•Sheboygan, WI

55d•Onsite

About The Position

Sheboygan Animal Hospital is hiring an Experienced Veterinary Receptionist. They are a 3.5-doctor small animal and pocket pet/exotic practice looking for an experienced Veterinary Receptionist who is passionate about client service, can stay organized when things get busy, and wants to be part of a team that genuinely enjoys working together. They are looking for a hospital where contributions are valued, ideas are heard, and professional growth is supported.

Requirements

Previous experience in a client care role
Strong customer service skills with a focus on building long-term client relationships
Excellent multitasking skills and the ability to remain calm in a fast-paced environment
Compassionate communication skills, especially during sensitive or emotional situations
Strong attention to detail when updating patient records and documenting communication
Experience coordinating appointments, managing schedules, and supporting efficient clinic flow
A positive, supportive, and team-focused attitude
Confidence to take ownership of your responsibilities while knowing when to ask for help
A willingness to learn, grow, and encourage the growth of others

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and efficiently manage a multi-doctor calendar
Check patients in and out while maintaining accurate client and patient information
Collect payments, process invoices, and review estimates with clients
Maintain accurate patient records and document client communications
Handle client concerns with empathy and professionalism, escalating when additional support is needed
Help coordinate appointments and hospital flow throughout the day
Jump in to support teammates and help keep the day running smoothly

Benefits

Competitive compensation
401(k) matching
Tuition support
Referral bonuses
Medical, dental, and vision coverage
Supplemental insurance options
Paid parental leave
Sick Time / Paid Time Off
Employee pet benefits
Quarterly Team Rewards
Professional development opportunities
Continuing education allowance
Uniform allowance
A four-day weekday schedule
Employee Assistance Program
Employee discount program
Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
Up to three weeks of full pay for the birth or adoption of a child
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program